Reviews
Wow! Truly a blessing. I called them today after a horrifying experience with a scam artist HVAC company this morning. I had been without air for 1.5 days. The woman I spoke to initially was so nice and checked how far one of their technicians was from my address. I could not believe when she said he could make his way over TODAY. James showed up within 3 hours and could not have been more helpful. He was on my roof in the sweltering sun for a long time running tests and making sure everything was ok. It ended up being a very small fix but he was so extremely thorough, informative and kind. Thank you James and AZ Perfect Comfort!! Highly recommend.
I was impressed with both Justin and Fredrusso. Both with initial assessment and repair work. Had an older AC unit that had failed and needed replacement.
Technician was on time, performed the service requested, completed a repair, and was very professional. I highly recommend AZ Perfect Comfort.
AZ Perfect Comfort is an incredible company to work with. Professional from start to finish, reliable, and no pressure what so ever. I was educated and ended up getting a checkup and Air Scrubber installed at a great price. I highly recommend AZ Perfect Comfort.
Service technician (Raymond) is great. He answers all my questions and always gives me all the time I need to go over everything. He is very professional and honest. I request him to service my AC unit every time.
We recently had both of our 20+ year old A/C units replaced by AZ Perfect Comfort and are very satisfied with the install.
Fred and his team worked really hard to make sure we were getting the right equipment that both met our comfort needs and was the right setup for our home. He even took care of a leak in our old system while he was out to give us a quote which we were very impressed by.
Robin, you have a heart of gold! I still can't believe you gifted me with a new AC unit. I don't know what I did to deserve to receive such generous gift. You are truly an Angel! I really thought I will go through another AZ summer heat with broken AC. You never hesitated to offer my help when you found out I have issues with my AC. I could never repay your kindness and generosity. I pray that God will give you more blessings and success in your business.
Like you, your technicians (Adam, Chad, and James) were very friendly, hardworking, efficient and dedicated. Please extend my heartfelt thanks to your husband and Fred. From the bottom of my heart, THANK you very much! More blessings and many success!
Always, Mila Bordelon (Gold Star Wife of the late 1SG Michael Bordelon, Army)
I initially had the wrong service performed, but that may have been a miscommunication between me and the business. Once I brought it to their attention, they were quick to remediate and help fix the misunderstanding. It's great to see a company stand behind their work and make sure they have a happy customer in the end. I was so pleased with them that I let them work on both my rental home and my personal home!
This was hands down the best choice for our AC. The 20 year old AC didn't work when we purchased the property, but it was winter (in AZ lol) so we weren't too pressed about it. Since this is such a big purchase, we talked interviews many companies. Perfect Comfort had the best mix of customer service, knowledge, value, quality of system, and professionalism. It took us a few months to end up selecting a company since it was winter, then the holidays etc, but they weren't pushy or "sales-y" in the meantime. Fred came by and assessed our needs and provided the optimum plan for us. He even allowed us to go over our future plans to remodel, and gave us many great suggestions which helped us to put a timeline together for the services (of course we will hire them for!).
Throughout the process, Jana would make sure we had all the information necessary for a smooth install. She was always polite and knowledgeable, and never left us confused or questioning anything.
I was pleasantly surprised to see Fred running the actual install! I've heard of the "sales-person" coming to get the business, then leaving the labor for the technicians. It was awesome to see him and the rest of the team doing exactly what he explained months earlier.
We have an older home, and the previous owner was... interesting... anywho, Fred found some questionable AC parts in the attic that he advised me of, and left me with some guidance as to what to do with it. The team completed their job quick and efficiently, and left no trace that they were even there... well except now we have an AMAZING ac unit! Our bill hasn't changed much either. We went from not having a working unit, to a brand new unit running daily, and haven't experienced a notable change in our electric bill.
We're excited to continue our patronage with Perfect Confort and their amazing team. We look forward to our future projects with them, and would 10/10 recommend them to everyone!
Thanks for sending Raymond P for the HVAC check up. It is great to have peace of mind that all is working for the Heating and Air Conditioning. I really appreciated the courtesy he gave us when reviewing his findings. Always appreciate text notification of arrival time. Glad to do business with a Veteran Owned Business.
