Reviews
Called them to get a second opinion on a job that didn't seem right. They promptly came out and saved me a ton on money by showing me the repairs weren't needed. When my second ac unit goes out I will be calling AZ Perfect Comfort to come and replace it.
From the first call to AZ Perfect Comfort (I was referred to them by a plumbing company) I was impressed with the professional way Jana responded to my questions and scheduled the work. Technician Raymond arrived within the time promised and did a superb job of inspecting the ducting thru the attic and vacuuming loose lint. He did a thorough inspection of the duct and reported that a full cleaning was not necessary at this time. Since I am selling the house I asked that he perform a full service.....he's very professional, very thorough and communicative. AZ Perfect Comfort is an excellent team. This is not a fake review; I'm a real person and satisfied customer: GonzoCrossUSA@gmail.com
Excellent customer service!
So pleased with Fred, operations mgr. who checked out a/c which was failing and presented options. Since unit was no longer under warranty we decided to go with new unit and service was EXCELLENT. Highly recommend this company.
Home Warranty technicians came out after going without air 5 days and and said they found the problem and fixed it. And then two hours after they left warm air is blowing through air vents again. Callef AZ Perfect Comfor they arrived the next morning fixed the problem. And we're living happily ever after with cool air.
Service Tech, Leo, arrived ahead of schedule, presented in a professional manner, identifying himself and clarifying the purpose of our call for service. He then gathered the appropriate tools and I led him to where he could access the system to check it out.
Now, in my 6+ decades on the planet, I've been in various types of service businesses, where customer service is of utmost importance. I also happen to know a thing, or two about Air-Conditioning and HVAC, but am not now licensed to service them. Because of these facts, some might say I am Tough when it comes to 'vetting' service techs. (I have invited more than one to leave)
I simply expect a service Tech to Know what they're doing, and to be Professional about their doing it. Leo and AzPerfectComfort.com exceeded expectations. I am Very Happy with their Professional, Quality Service, and Attention to Detail. Especially important, because this service call was for my Mom, and we All Know, it's important to be sure that Mom is Comfortable and Happy. #NoComplaints #Professional #Quality #CustomerService
Wow! Called on a Saturday evening for an emergency and they were out fixing my unit pronto! Great service and super friendly staff. Would recommend AZ Perfect Comfort for all your AC needs.
Our a/c went out on Friday afternoon and had a new system up and running by Monday afternoon. I called and talked with Robin late Friday afternoon. She had the Operations Manager out Early Saturday morning. Fred went over our options and we made the decision to get a new system installed. I highly recommend AZ Perfect Comfort. They are very professional and do not try to sell you something you don't need.
Honest... that's all you really need to know
AZ Perfect has taken incredible care of my AC issues and maintenance. They are super responsive and professional. I had an ongoing "mystery" problem with my AC and they kept coming back until the mystery was solved and my AC was running perfectly. While they are good to give me options for upgrading my equipment, they are never pushy to try to sell me something I don't need. I highly recommend AZ Perfect Comfort to any and everyone.
I highly recommend John McCombs and AZ Perfect Comfort. They are extremely committed to exceeding each client's expectations. AZ Perfect Comfort is also a locally owned and Veteran owned company.
