The Report
What the homeowner told us
The system has tripped the breaker a couple of times in the last few days; it's running now.
Service Visit · Surprise
Wire Nut Repair in Surprise — August 2025
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Certified HVAC DiagnosisLicensed technicians, real data
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Documented ServiceFindings supported by service notes
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Reported by the Homeowner
The system has tripped the breaker a couple of times in the last few days; it's running now.
Surprise homeowner · August 26, 2025
Findings & Work Performed
What Garrett documented during the visit
I removed the damaged wire nut, cleaned and re-terminated the conductors, and installed a properly sized wire nut for a secure splice. I tightened all adjacent low-voltage and high-voltage connections.
The Verification
Verification performed
I restored power and confirmed solid voltage at the control and contactor with steady operation. The system started normally and ran with stable amp draw and cooling output.
— Related Services
How this repair fits into our Phoenix HVAC service
This repair is one example of the Thermostats work AZ Perfect Comfort performs across Surprise, AZ. You can browse every case study we have published for this type of work in the Wire Nut Repair case studies archive. Homeowners who join our Comfort Club maintenance membership get every eligible repair backed by our Lifetime Repair Guarantee. For larger repairs and replacements, financing options are available for qualifying projects.
— Parts & Work Performed
Exactly what was installed
| Item | Description | Qty | Price |
|---|---|---|---|
| TRIP-100 | Trip Charge for AZ Perfect Comfort to travel to customer homeCharge is waived with paid repair during normal business hours. | 1 | $49.98 |
| DIS-Diamond-110 | Charge is waived with any performed and paid repair or service.Monday through Friday 7am to 5pm. | 1 | $-49.98 |
| DMD-1-SYSTEM | Diamond Tier 1 System Perfect Comfort Club MembershipTwo Maintenance Visits Per Year.26 Point Check Up20% Repair discount.No Overtime charges.Priority ServiceAND50% off service call feeEvaporator coil | 1 | $330.00 |
Total: $330.00
— Photo Documentation
6 photos from this repair
Every step of this repair was documented on-site by Garrett.
— Frequently Asked
Questions about this repair
What was the problem with the AC system in this Surprise repair?
The homeowner called about an electrical issue at the condenser, and the technician found a loose or failing wire connection secured with a damaged wire nut. He replaced and properly secured the wire nut to restore a safe, reliable connection.
Does AZ Perfect Comfort service Surprise?
Yes. AZ Perfect Comfort services Surprise and the greater Phoenix Metro area, including same-day repairs like this one. Call (602) 613-3489 to schedule.
Are these AC repairs guaranteed?
AZ Perfect Comfort Diamond Members receive our Lifetime Repair Guarantee — if the same failure returns, the repair is on us. All other repairs are covered by our standard workmanship warranty. Ask your technician about becoming a Diamond Member to unlock the lifetime guarantee.
— Related Repairs
More real repair case studies from AZ Perfect Comfort
— Same Problem At Your Home?
Let's get your home feeling "just right" again.
AZ Perfect Comfort has served Surprise and greater Phoenix with same-day HVAC diagnostics and repair. Diamond Members get every repair backed by our Lifetime Repair Guarantee.