Service Visit · Surprise

Surge Protector Installation and Wiring Repair in Surprise — April 2025

CompletedApril 25, 2025

TechnicianBen

Service AreaSurprise

Equipment AgeFurnace: about 10 years old, AC condenser: about 10 years old, Evaporator Coil: about 10 years old

Visit Invoice Total$436.00

Call (602) 613-3489

4.9806 Google Reviews

✓

Certified HVAC DiagnosisLicensed technicians, real data

⚡

Documented ServiceFindings supported by service notes

🛡️

Lifetime Repair GuaranteeFor Diamond Members

Reported by the Homeowner

Blowing hot air.

Surprise homeowner · April 25, 2025

The Report

What the homeowner told us

Blowing hot air.

Findings & Work Performed

What Ben documented during the visit

I repaired the damaged wiring and secured new connections. I installed a whole‑system surge protector at the outdoor unit and tied it into the line-voltage supply per manufacturer guidelines.

The Verification

Verification performed

I powered the system back up and verified proper operation from the thermostat through a full cooling cycle. Voltage was stable, controls responded correctly, and all connections were tight on departure.

— Related Services

How this repair fits into our Phoenix HVAC service

This repair is one example of the AC Repair & Maintenance work AZ Perfect Comfort performs across Surprise, AZ. You can browse every case study we have published for this type of work in the Surge Protector Installation and Wiring Repair case studies archive. Homeowners who join our Comfort Club maintenance membership get every eligible repair backed by our Lifetime Repair Guarantee. For larger repairs and replacements, financing options are available for qualifying projects.

— Parts & Work Performed

Exactly what was installed

Item	Description	Qty	Price
TRIP-100	Trip Charge for AZ Perfect Comfort to travel to customer homeCharge is waived with paid repair during normal business hours.	1	$49.98
EHR-240	Minor repair of low voltage or high voltage wire/wiring. Inspect all other wiring and electrical connections for safe operation of the heating and cooling system.	1	$128.00
EAC-230	Install a surge protector for indoor/ outdoor unit line voltage circuit to help prevent damage from electricity spikes.	1	$308.00
DIS-Diamond-110	Charge is waived with any performed and paid repair or service.Monday through Friday 7am to 5pm.	1	$-49.98

Total: $436.00

— Photo Documentation

15 photos from this repair

Every step of this repair was documented on-site by Ben.

Dual-run capacitor mounted in the condenser panel with connected wiring; label shows 70+5.0 μF ±5% and 440VAC rating.

Multimeter clamp reads 7.50 A on a conductor at the outdoor condenser during operation.

Outdoor AC disconnect with newly installed surge protector mounted on the conduit, green status LEDs illuminated.

Dual-run capacitor mounted inside the condenser panel, rated 45/5 μF at 440 VAC, with insulated terminals and secured metal strap.

Clamp meter set to INRUSH shows 92.5 A while measuring current on the air conditioner’s electrical conductors.

Digital thermometer on a metal HVAC surface shows 54.8 °F, indicating the measured surface temperature.

Burnt and melted wire insulation inside the condenser control area, with adjacent wiring and terminals showing heat damage and corrosion.

Clamp meter displays 70.0 °F using the temperature probe during air conditioning repair diagnostics.

Digital multimeter shows 14.31 A AC current on the clamped conductor, with test leads connected and display on hold.

Clamp meter shows 1.06 A on a conductor at the outdoor condenser while the unit operates.

Contactor inside outdoor unit cabinet showing connected line and load wires with insulated spade terminals on the coil.

Close-up of condenser compartment wiring, showing new yellow jumper with crimp connectors and multiple insulated spade terminals.

Digital manifold gauge connected to an outdoor condenser shows 347.7 psi on the high-side pressure display during operation.

Digital thermometer shows 87.4 °F with the probe placed on the outdoor condenser housing.

Digital thermometer displays 77.2 °F while measuring temperature on a metal HVAC surface during diagnostic work.

— Frequently Asked

Questions about this repair

What was the problem with the AC system in this Surprise repair?

The homeowner reported damaged wiring, and the technician found conductors that needed repair. He repaired the wiring and installed a surge protector to protect the HVAC system from future voltage spikes.

Does AZ Perfect Comfort service Surprise?

Yes. AZ Perfect Comfort services Surprise and the greater Phoenix Metro area, including same-day repairs like this one. Call (602) 613-3489 to schedule.

Are these AC repairs guaranteed?

AZ Perfect Comfort Diamond Members receive our Lifetime Repair Guarantee — if the same failure returns, the repair is on us. All other repairs are covered by our standard workmanship warranty. Ask your technician about becoming a Diamond Member to unlock the lifetime guarantee.

— Same Problem At Your Home?

Let's get your home feeling "just right" again.

AZ Perfect Comfort has served Surprise and greater Phoenix with same-day HVAC diagnostics and repair. Diamond Members get every repair backed by our Lifetime Repair Guarantee.