The Report
What the homeowner told us
The homeowner requested auxiliary heat for the air handler.
Service Visit · Surprise
10 kW Electric Heat Strip Replacement in Surprise — December 2024
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Documented ServiceFindings supported by service notes
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Reported by the Homeowner
The homeowner requested auxiliary heat for the air handler.
Surprise homeowner · December 5, 2024
Findings & Work Performed
What Ben documented during the visit
I installed a 10 kW electric heat strip kit in the air handler and secured all high-voltage and low-voltage connections. I added the required circuit breakers/fuses for the heat kit and updated the thermostat settings for electric heat.
The Verification
Verification performed
I energized the system and confirmed the heat strips staged on with a call for heat. I verified proper amp draw, good airflow, and a steady temperature rise across the air handler.
— Related Services
How this repair fits into our Phoenix HVAC service
This repair is one example of the Heating Repair work AZ Perfect Comfort performs across Surprise, AZ. You can browse every case study we have published for this type of work in the 10 kW Electric Heat Strip Replacement case studies archive. Homeowners who join our Comfort Club maintenance membership get every eligible repair backed by our Lifetime Repair Guarantee. For larger repairs and replacements, financing options are available for qualifying projects.
— Parts & Work Performed
Exactly what was installed
| Item | Description | Qty | Price |
|---|---|---|---|
| EHR-150 | Remove wiring and existing heating element from system. Install new 10 kW heating element and wiring. Test all operations of the heating system. | 1 | $688.00 |
Total: $688.00
— Photo Documentation
4 photos from this repair
Every step of this repair was documented on-site by Ben.
— Frequently Asked
Questions about this repair
What was the problem with the AC system in this Surprise repair?
The homeowner requested replacement of failed 10 kW electric heat strips that were not providing auxiliary heat. The technician installed new 10 kW heat strips to restore proper heating performance.
Does AZ Perfect Comfort service Surprise?
Yes. AZ Perfect Comfort services Surprise and the greater Phoenix Metro area, including same-day repairs like this one. Call (602) 613-3489 to schedule.
Are these AC repairs guaranteed?
AZ Perfect Comfort Diamond Members receive our Lifetime Repair Guarantee — if the same failure returns, the repair is on us. All other repairs are covered by our standard workmanship warranty. Ask your technician about becoming a Diamond Member to unlock the lifetime guarantee.
— Related Repairs
More real repair case studies from AZ Perfect Comfort
— Same Problem At Your Home?
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AZ Perfect Comfort has served Surprise and greater Phoenix with same-day HVAC diagnostics and repair. Diamond Members get every repair backed by our Lifetime Repair Guarantee.