Reviews
On time very professional great service!!!
From start to finish everyone I had contact with was courteous and professional. Fred was amazing to work with! He came to the house within a couple of hours of my first call and we had a new unit the next day. This kind of service made an unbearable 94° more bearable! We truly appreciate it!!
Really good parts &service
Excellent customer service. Was able to come out immediately and provided a new unit quickly.
Our smaller AC unit stopped working yesterday (10/02/2024) after months of strange noises. Called AZ Perfect per a referral from my long time buddy Steve E. and they were - a) extremely courteous on the phone and b) set up an appointment for service for the very next day!
The service tech Kyle D. was prompt, knowledgeable, courteous and respectful. We appreciated his quick diagnosis and recommendations to get our AC unit back in operation. Thank you Kyle and the great team behind you at AZ Perfect Heating & Cooling for making our day.
A very peofessionally ran bus9ness w a very friendly staff
Our air conditioner went out, needless to say a miserable night in this Phoenix heat so the next morning I called around for someone to come in right away and help. This company was very professional and worked on getting us someone quickly. Technician Kyle Dunnett came to the rescue. He was at our home within an hour and diagnosed what we needed, which turned out much less costly than expected and was able to fix it right then as well. They also didn't try to convince us of fake problems or upsell charges (which we've had in the past with other companies) We will definitely call them again if we needed. Thanks again Kyle!
What an amazing experience I had today with AZ Perfect Comfort. After having another company come out yesterday to fix the AC that had gone out, I knew a replacement unit was in my near future. I sent a request for a quote at 10 pm, and at 7:15 am I got a text asking how they could help. I was able to schedule a comfort advisor to come between 10-12 today. Fred arrived at the house promptly at 10, asked me what was going on, what had been done and then hopped up on the roof to measure the existing unit. He presented me 5 different options for a new unit, including pricing, financing and cash payment discounts. Once I had decided on the unit I wanted, I asked when the installation could be done and to my surprise, he said later today. I was not expecting that at all! By 1:30ish, Kyle and his partner (who's name I cannot recall) were at the house, working to disconnect the broken unit, installing the thermostat while they waited for the crane to arrive. Once the crane was there, they got the old one down, the new one up, connected the thermostat and everything was done by 4 pm-ish. I could not have had a better experience. All three gentlemen were professional, friendly and answered any and all questions I had. I am completely satisfied that I got a great new AC unit, from a trustworthy company and I will absolutely recommend them to my friends and coworkers. Thank you so much for all you do!
Fred, Kyle and his partner (I cannot remember his name, sorry) were amazing. Fred came out this morning at 10 am, gave me options for replacement units, including pricing and financing options and to my surprise, they were able to install the new unit and have it up and running by 4 pm. These gentlemen were friendly, professional, respectful of me and my home and answered any and all questions I had. I highly recommend this company!
knowledgable about the problem and fixed it right!
