Service Visit · West Glendale

Commercial HVAC Maintenance Plan Installation in West Glendale — August 2025

CompletedAugust 30, 2025

TechnicianMike

Service AreaWest Glendale

Equipment AgePackage unit: about 8 years old

Visit Invoice Total$480.45

Call (602) 613-3489

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Reported by the Homeowner

Water pouring from the AC; condensate line leaking, possibly affecting two systems.

West Glendale homeowner · August 30, 2025

The Report

What the homeowner told us

Water pouring from the AC; condensate line leaking, possibly affecting two systems.

Findings & Work Performed

What Mike documented during the visit

Completed the repair and returned the system to service.

The Verification

Verification performed

Verified operation after the repair was complete.

— Related Services

How this repair fits into our Phoenix HVAC service

This repair is one example of the Commercial HVAC work AZ Perfect Comfort performs across Glendale, AZ. You can browse every case study we have published for this type of work in the Commercial HVAC Maintenance Plan Installation case studies archive. Homeowners who join our Comfort Club maintenance membership get every eligible repair backed by our Lifetime Repair Guarantee. For larger repairs and replacements, financing options are available for qualifying projects.

— Parts & Work Performed

Exactly what was installed

Item	Description	Qty	Price
COM-6-SYSTEM	Commercial Standard Tier 6 System - Perfect Comfort Club MembershipScope of Services: 1. Scheduled Maintenance VisitsTwo Visits Per yearOne Heating Maintenance One Cooling Maintenance2. Filter Replace	1	$280.55
COM-DIAG-105	Commercial Service Fee for AZ Perfect comfort to Perform full system evaluation to diagnose customer problem with HVAC system, and/or complete any general site visit.	1	$199.90

Total: $480.45

— Photo Documentation

32 photos from this repair

Every step of this repair was documented on-site by Mike.

Wall-mounted thermostat displays 75 °F room temperature and 75 °F setpoint in a commercial indoor space.

Rooftop packaged HVAC unit condensate drain piping with cleanout and roof penetration boot, showing secure supports and neat installation.

Dusty evaporator coil and pleated air filters inside an air handler, showing accumulated debris on the coil surface.

Rooftop packaged air conditioning unit on a commercial building roof, showing service panel, condenser section, and condensate drain.

Close-up of an HVAC coil surface with accumulated dust and debris packed between the fins.

Rooftop packaged HVAC unit on a commercial building roof, access panel closed, with electrical conduit and disconnect visible.

Rooftop packaged HVAC unit on a commercial building, showing condenser coil, service panels, and condensate drain on the curb.

Rooftop packaged air conditioning unit on a commercial building, showing condenser section, service panel, condensate drain, and surrounding roof area.

Open water bottle placed inside an outdoor HVAC condenser cabinet near the coil and fan shroud during maintenance.

Broken copper condensate drain line with water flowing from the open end onto a roof drain fitting.

Rooftop packaged HVAC unit on a commercial building, access panels closed, condensate drain visible, and surrounding roof equipment nearby.

Technician adds condensate drain pan treatment using an inverted container connected to the rooftop unit’s drain line.

Rooftop view of commercial HVAC equipment, including packaged units and ductwork, under clear daytime conditions.

Commercial rooftop HVAC unit on a flat roof with connected conduit and ductwork, tools staged nearby for maintenance.

Digital thermostat display shows room temperature at 76°F with system setpoint at 51°F in a commercial space.

Technician’s hand pours water along an HVAC evaporator coil and drain pan area to check drainage during maintenance.

Rooftop packaged air conditioning unit on a flat commercial roof, access panel open to the filter or return section.

Outdoor electrical service rack with conduit and control box mounted on a rooftop enclosure, showing wiring and protective panels.

Wall-mounted digital thermostat displays 77°F room temperature with setpoint at 75°F in a commercial indoor space.

New pleated air filters installed inside the commercial air handler, with nearby control wiring and blower housing visible.

Technician’s hand holds a clear container next to a dirty evaporator coil and adjacent air filter housing.

Technician pours water into a rooftop condensate drain standpipe near the HVAC unit to verify drainage.

Rooftop HVAC unit access panel open, showing stacked pleated air filters and blower housing with attached wiring harness.

Technician pours cleaning solution into a rooftop condensate drain line with a rubber roof boot during maintenance.

Condensate drains steadily from an HVAC cabinet drain port after maintenance, showing clear water flow from the unit.

Rooftop condensate drain cleanout with plumbing vent and cleaning solution containers placed beside the drain on the roof.

Rooftop HVAC unit condensate drain and trap assembly installed, showing PVC riser, P-trap, and sealed wall penetration.

Technician services rooftop air conditioning unit, connecting a vacuum pump to the service port during maintenance.

Multiple rooftop air conditioning units installed on a commercial building, shown under clear sky with visible ductwork and curb mounts.

Open rooftop air conditioner access panel shows coil edge, suction line connection, and corroded drain pan with cleaning jugs nearby.

Technician holds corroded condensate drain piping at rooftop unit connection, showing deteriorated fitting and buildup around the penetration.

Dirty pleated HVAC air filter with heavy dust accumulation on the media, indicating restricted airflow and overdue replacement.

— Frequently Asked

Questions about this repair

What was the problem with the AC system in this West Glendale repair?

The homeowner called with an AC that was not cooling. Diagnosis and repair was performed same-day by Mike.

Does AZ Perfect Comfort service West Glendale?

Yes. AZ Perfect Comfort services West Glendale and the greater Phoenix Metro area, including same-day repairs like this one. Call (602) 613-3489 to schedule.

Are these AC repairs guaranteed?

AZ Perfect Comfort Diamond Members receive our Lifetime Repair Guarantee — if the same failure returns, the repair is on us. All other repairs are covered by our standard workmanship warranty. Ask your technician about becoming a Diamond Member to unlock the lifetime guarantee.

— Same Problem At Your Home?

Let's get your home feeling "just right" again.

AZ Perfect Comfort has served West Glendale and greater Phoenix with same-day HVAC diagnostics and repair. Diamond Members get every repair backed by our Lifetime Repair Guarantee.