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Service Visit · Arrowhead / Glendale

Condensate Drain Line Repair in Arrowhead / Glendale — October 2025

CompletedOctober 30, 2025
TechnicianGarrett
Service AreaArrowhead / Glendale
Visit Invoice Total$332.00
Call (602) 613-3489
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Reported by the Homeowner
Upstairs unit in the loft is not cooling. Thermostat set to 75 but it's 84, system is on and not blowing cold air.
Arrowhead / Glendale homeowner · October 30, 2025
The Report

What the homeowner told us

Upstairs unit in the loft is not cooling. Thermostat set to 75 but it's 84, system is on and not blowing cold air.

Findings & Work Performed

What Garrett documented during the visit

I completed the diagnostic and made sure all connections and settings were correct. No parts were replaced during this visit.

The Verification

Verification performed

I ran the system after the check and confirmed normal operation. Temperatures and controls responded as expected.

— Related Services

How this repair fits into our Phoenix HVAC service

This repair is one example of the AC Repair & Maintenance work AZ Perfect Comfort performs across Glendale, AZ. You can browse every case study we have published for this type of work in the Condensate Drain Line Repair case studies archive. Homeowners who join our Comfort Club maintenance membership get every eligible repair backed by our Lifetime Repair Guarantee. For larger repairs and replacements, financing options are available for qualifying projects.

— Parts & Work Performed

Exactly what was installed

ItemDescriptionQtyPrice
TRIP-100 Trip Charge for AZ Perfect Comfort to travel to customer homeCharge is waived with paid repair during normal business hours. 1 $99.95
CON-100 Clear the condensate drain line. Clean and flush pipe that drains the condensate from the indoor unit to ensure proper draining of condensation created during the heating or cooling cycle. 1 $332.00
DIS-Standard-100 Charge is waived with any performed and paid repair or service during normal business hours 7am to 5pm. 1 $-99.95
Total: $332.00
— Photo Documentation

15 photos from this repair

Every step of this repair was documented on-site by Garrett.

PVC condensate drain line from the air handler discharges water into a red bucket during repair, showing active drainage.
PVC condensate drain line from the air handler discharges water into a red bucket during repair, showing active drainage.
PVC condensate drain line with cleanout and trap connected to an attic air handler above blown insulation.
PVC condensate drain line with cleanout and trap connected to an attic air handler above blown insulation.
Attic air handler condensate drain piping with a cleanout and trap draining into a red bucket during repair.
Attic air handler condensate drain piping with a cleanout and trap draining into a red bucket during repair.
Wall-mounted digital thermostat shows 78°F with system mode and fan indicators illuminated on the display.
Wall-mounted digital thermostat shows 78°F with system mode and fan indicators illuminated on the display.
PVC condensate drain line with cleanout and trap connected to an air handler in the attic insulation.
PVC condensate drain line with cleanout and trap connected to an air handler in the attic insulation.
Rust-stained exterior wall and wet pavers from an air conditioner condensate drain outlet discharging onto the ground.
Rust-stained exterior wall and wet pavers from an air conditioner condensate drain outlet discharging onto the ground.
Condensate drain line with float safety switch installed on the air handler’s auxiliary drain port inside the attic.
Condensate drain line with float safety switch installed on the air handler’s auxiliary drain port inside the attic.
Standing water and rust inside an air handler drain pan, showing evidence of condensate buildup and corrosion around the drain area.
Standing water and rust inside an air handler drain pan, showing evidence of condensate buildup and corrosion around the drain area.
PVC condensate drain line with multiple elbow fittings and blue solvent marks near the indoor air handler in an attic.
PVC condensate drain line with multiple elbow fittings and blue solvent marks near the indoor air handler in an attic.
HVAC condensate drain pan filled with stagnant, rust-colored water and heavy sediment buildup inside a metal air handler.
HVAC condensate drain pan filled with stagnant, rust-colored water and heavy sediment buildup inside a metal air handler.
Exterior stucco wall under roof eave shows rust-colored staining below a drain outlet near the gutter.
Exterior stucco wall under roof eave shows rust-colored staining below a drain outlet near the gutter.
Condensate drain line discharging into a red bucket, showing water dripping from the PVC elbow under the air handler.
Condensate drain line discharging into a red bucket, showing water dripping from the PVC elbow under the air handler.
Condensate drain PVC elbow discharging water into a red bucket during repair, showing active flow from the drain line.
Condensate drain PVC elbow discharging water into a red bucket during repair, showing active flow from the drain line.
PVC condensate drain lines with glued fittings run beside the air handler above attic insulation and ductwork.
PVC condensate drain lines with glued fittings run beside the air handler above attic insulation and ductwork.
Rust-covered condensate drain pan inside an air handler, showing heavy corrosion and standing water contamination under the evaporator area.
Rust-covered condensate drain pan inside an air handler, showing heavy corrosion and standing water contamination under the evaporator area.
— Frequently Asked

Questions about this repair

What was the problem with the AC system in this Arrowhead / Glendale repair?

The homeowner reported a condensate drain issue in Arrowhead/Glendale. The technician performed a full system diagnosis to evaluate the condensate drain line and identify the cause of the problem.

Does AZ Perfect Comfort service Arrowhead / Glendale?

Yes. AZ Perfect Comfort services Arrowhead / Glendale and the greater Phoenix Metro area, including same-day repairs like this one. Call (602) 613-3489 to schedule.

Are these AC repairs guaranteed?

AZ Perfect Comfort Diamond Members receive our Lifetime Repair Guarantee — if the same failure returns, the repair is on us. All other repairs are covered by our standard workmanship warranty. Ask your technician about becoming a Diamond Member to unlock the lifetime guarantee.

AC Repair & MaintenanceLearn about this HVAC serviceHVAC service in Glendale, AZWhat we offer in your neighborhoodAll Condensate Drain Line Repair case studiesBrowse similar real repairsAll repairs in GlendaleReal case studies in your areaAll repair case studiesEvery published repair we’ve documentedComfort Club membershipPriority service and scheduled maintenanceLifetime Repair GuaranteeEvery eligible repair backed for lifeHVAC financing optionsPayment plans for larger projectsAbout AZ Perfect ComfortFamily-run Phoenix HVAC since day one
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