Service Visit · Deer Valley

Ecobee Smart Thermostat Installation in Deer Valley — September 2025

CompletedSeptember 24, 2025

TechnicianMike

Service AreaDeer Valley

Equipment AgeThermostat: under 1 year old

Visit Invoice Total$521.95

Call (602) 613-3489

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Documented ServiceFindings supported by service notes

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Reported by the Homeowner

It is 92 in the shop and the system keeps shorting out.

Deer Valley homeowner · September 24, 2025

The Report

What the homeowner told us

It is 92 in the shop and the system keeps shorting out.

Findings & Work Performed

What Mike documented during the visit

I completed diagnostics on the central system and the mini split and advised the homeowner on next steps based on my findings. No parts were replaced during this visit.

The Verification

Verification performed

I confirmed both systems were operating safely after testing and left them running per my diagnostics. I reviewed my findings with the homeowner and confirmed proper system operation at departure.

— Related Services

How this repair fits into our Phoenix HVAC service

This repair is one example of the Thermostats work AZ Perfect Comfort performs across Service Areas. You can browse every case study we have published for this type of work in the Ecobee Smart Thermostat Installation case studies archive. Homeowners who join our Comfort Club maintenance membership get every eligible repair backed by our Lifetime Repair Guarantee. For larger repairs and replacements, financing options are available for qualifying projects.

— Parts & Work Performed

Exactly what was installed

Item	Description	Qty	Price
COM-DIAG-105	Commercial Service Fee for AZ Perfect comfort to Perform full system evaluation to diagnose customer problem with HVAC system, and/or complete any general site visit.	1	$199.95
TS-122	Remove existing thermostat and install a new Ecobee 3 Smart Wi-Fi enabled programmable thermostat with phone app capabilities. Test all system operations and ensure connectivity to phone app.Does NOT	1	$322.00

Total: $521.95

— Photo Documentation

35 photos from this repair

Every step of this repair was documented on-site by Mike.

Dual-run capacitor mounted inside the condenser panel, labeled 45 + 5 μF ±6% at 440 VAC, with connected yellow and brown wires.

Digital thermometer displays 97.0 °F on the inserted probe while working near the outdoor HVAC unit.

Digital thermometer attached to insulated duct shows 87.6 °F on the display, indicating duct surface temperature during operation.

Clamp meter measures AC voltage at condenser wiring with test leads, displaying 128.2 V on the screen.

Wall-mounted digital thermostat inside a clear lockable cover, display showing indoor temperature 94 and cooling setpoint 70.

Multimeter measures the dual-run capacitor, displaying 52.1 µF with probes connected to the capacitor terminals inside the condenser.

Digital manifold gauge shows 646 microns vacuum during system evacuation, with hoses connected to service ports on the outdoor unit.

Wall-mounted ductless indoor unit above a glass entry door, showing clean grille and surrounding ceiling panels.

Wall-mounted indoor air conditioning unit close-up shows airflow louvers and surrounding casing with visible dust and dirt.

Handheld air conditioning remote control shows a 60 °F set temperature with cooling mode active on the display.

Digital thermometer shows 67.3 °F while measuring air temperature at the surface of a metal duct.

Clamp meter shows 0.5 A on a lead at the outdoor condenser unit during measurement.

Clamp meter shows 39.78 V while test leads contact terminals on the dual-run capacitor inside the outdoor unit.

Wall-mounted indoor air conditioning unit with front panel closed and supply louvers visible, installed beneath a ceiling.

Ceiling cassette air conditioner with open access panel exposing mounting rail and ductwork above the unit.

Outdoor refrigerant service valves and line set connections show rust and corrosion near an open electrical disconnect with debris inside.

Digital thermometer probe measures supply air temperature at the AC vent, showing a live reading of 89.6 °F on the display.

Digital manifold display shows suction pressure at 131.1 psi along with superheat and saturation values for R-410A.

Wall-mounted mini-split indoor unit with mounting bracket exposed beneath the cover, showing metal rail and air outlet grille.

Rooftop HVAC area showing an outdoor condenser unit, electrical disconnects, conduit, and roof penetrations under clear daylight.

Indoor ductless air handler installed above a window, wrapped in protective plastic, with refrigerant lines and electrical conduit routed overhead.

Indoor HVAC air handler in an attic crawlspace with pink fiberglass insulation and exposed wiring visible around the unit.

Outdoor condenser with service panel open, showing exposed control board, wiring bundle, contactor, and mounted dual-run capacitor.

Thermostat wall plate with connected control wires exposed, showing terminals and colored conductors secured in the mounting base.

Clamp meter displays 101.7 °F while measuring temperature inside the condenser cabinet wiring area.

Flexible conduit and electrical cables secured along attic framing near HVAC equipment, showing routing and support with metal straps.

Low-voltage thermostat wiring with blue wire nuts connected near the outdoor condenser cabinet, showing twisted conductors and insulated splices.

Indoor air handler or return assembly in an insulated space, showing a removable filter grille with dust and debris on the mesh.

Hand holds an air conditioner remote control showing temperature setpoint and mode icons on the display.

Mini-split outdoor condenser set on riser blocks with insulated line set and electrical conduit routed along the wall.

Rooftop mini-split condenser with insulated line set, electrical disconnect, and condensate drain piping installed along the parapet wall.

Wall-mounted digital thermostat in a protective lockbox, display showing room temperature, setpoint, operating mode, and fan status.

Bundle of thermostat and control wires inside an air handler junction area, with multiple wire nuts and splices visible.

Condensate drain assembly under an air handler, showing PVC trap, cleanout cap, and float safety switch installed.

Condensate drain assembly under an indoor unit, showing PVC fittings, cleanout opening, and trapped water in the cleanout.

— Frequently Asked

Questions about this repair

What was the problem with the AC system in this Deer Valley repair?

The homeowner called for an Ecobee Smart Thermostat installation in Deer Valley, and the technician diagnosed one central system and a mini split to verify compatibility and wiring. No faults were found; both systems were evaluated to ensure proper thermostat integration.

Does AZ Perfect Comfort service Deer Valley?

Yes. AZ Perfect Comfort services Deer Valley and the greater Phoenix Metro area, including same-day repairs like this one. Call (602) 613-3489 to schedule.

Are these AC repairs guaranteed?

AZ Perfect Comfort Diamond Members receive our Lifetime Repair Guarantee — if the same failure returns, the repair is on us. All other repairs are covered by our standard workmanship warranty. Ask your technician about becoming a Diamond Member to unlock the lifetime guarantee.

— Same Problem At Your Home?

Let's get your home feeling "just right" again.

AZ Perfect Comfort has served Deer Valley and greater Phoenix with same-day HVAC diagnostics and repair. Diamond Members get every repair backed by our Lifetime Repair Guarantee.