Service Visit · Arrowhead / Glendale

Condenser Whip, Capacitor, and Start Assist Installation in Arrowhead / Glendale — April 2024

CompletedApril 26, 2024

TechnicianGarrett

Service AreaArrowhead / Glendale

Equipment AgeAir handler: about 7 years old, Air handler: about 9 years old, Heat pump: about 9 years old, Heat pump: about 7 years old

Visit Invoice Total$1,376.48

Call (602) 613-3489

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Reported by the Homeowner

The homeowner requested repairs on multiple units and mentioned inconsistent cooling.

Arrowhead / Glendale homeowner · April 26, 2024

The Report

What the homeowner told us

The homeowner requested repairs on multiple units and mentioned inconsistent cooling.

Findings & Work Performed

What Garrett documented during the visit

I installed a start assist kit and a new outdoor fan capacitor on the 5-ton unit. I also installed a new electrical whip on the other unit, and the customer signed up for the Diamond Comfort Club.

The Verification

Verification performed

I cycled both systems after the repairs and confirmed proper start-up and stable operation. Temperature split, amp draws, and overall performance were within manufacturer specifications on departure.

— Related Services

How this repair fits into our Phoenix HVAC service

This repair is one example of the AC Repair & Maintenance work AZ Perfect Comfort performs across Glendale, AZ. You can browse every case study we have published for this type of work in the Condenser Whip, Capacitor, and Start Assist Installation case studies archive. Homeowners who join our Comfort Club maintenance membership get every eligible repair backed by our Lifetime Repair Guarantee. For larger repairs and replacements, financing options are available for qualifying projects.

— Parts & Work Performed

Exactly what was installed

Item	Description	Qty	Price
KST-100	Install a start assist kit with a potential relay.Connect wiring and test all operations. One year part warranty.Part is also referred to as an Easy start, soft start kit, hard start kit, and kickstar	1	$229.34
EAC-210	Remove existing high voltage wiring and conduit from the system. Install new high voltage electrical wiring and protective conduit. Inspect all electrical connections and test system for proper operat	1	$282.46
CAP5440	Replace 5MFD Single Run Capacitor	1	$264.68
DMD-2-SYSTEM	Diamond Tier 2 System Perfect Comfort Club MembershipTwo Maintenance Visits Per Year.26 Point Check Up20% Repair discount.No Overtime charges.Priority ServiceAND50% off service call feeEvaporator coil	1	$600.00

Total: $1,376.48

— Photo Documentation

30 photos from this repair

Every step of this repair was documented on-site by Garrett.

Technician holds insulated wiring near a new condenser whip connection beside a dual‑run capacitor inside the outdoor unit.

Multimeter measures the removed capacitor at 5.2 μF using red and black probes next to the condenser.

Close-up of dusty condenser wiring entering the cabinet through a grommet, with taped connections and control board terminals visible.

New flexible condenser whip and secured electrical conduit installed at the outdoor unit, with insulated refrigerant line entering the wall.

Outdoor AC service disconnect with flexible conduit and condenser whip above the insulated refrigerant line entering the wall.

Outdoor condenser control compartment showing dust-covered wiring harness and insulated wire connections passing through the cabinet grommet.

Dual-run capacitor installed in outdoor condenser, with red, yellow, and blue wires connected to clearly labeled terminals.

Outdoor condenser whip and electrical disconnect conduit at the wall, with insulated refrigerant line set and service access visible.

Outdoor condenser wiring and flexible whip entering the unit, showing connected conductors and protective strain relief near the service compartment.

New dual-run capacitor installed inside the condenser control panel with connected red and brown wires and clean terminals.

Outdoor condenser whip connection and wiring at the service panel, with flexible conduit and refrigerant line near the unit base.

New dual-run capacitor installed inside the condenser panel with connected red and blue wires and secured terminals.

Outdoor condenser control compartment shows newly connected whip conductors with wire nuts and tape leading into the unit.

New condenser whip and start assist installed at outdoor unit, with wiring secured and insulation on the refrigerant line.

Clamp meter measures 34 µF on the dual-run capacitor using test leads next to the outdoor condenser.

Digital multimeter measures 5.2 µF on the removed capacitor using test leads next to the condenser unit.

Outdoor AC disconnect with new flexible conduit whip and wiring connected to line and load terminals.

Clamp meter displays 3.4 A while test leads contact a dual-run capacitor next to the outdoor condenser fan guard.

Digital multimeter measures 52.1 μF on the dual-run capacitor while leads are connected across its terminals.

Dual-run capacitor installed in the condenser, with red, yellow, and blue wires connected to the terminals and clean wiring.

Outdoor disconnect box open, showing line and load wiring with flexible conduit and grounded bonding strap against stucco wall.

Wall-mounted digital thermostat displays 74 degrees with system on, showing time and control buttons for mode and fan.

New dual-run capacitor installed in the condenser cabinet with connected red and brown leads and secured mounting strap.

Clamp meter shows 3.4 A while measuring current on a lead connected to the dual-run capacitor.

Outdoor condenser wiring compartment open, showing installed hard start kit and insulated refrigerant line with an inline component and new whip.

Condenser whip and insulated refrigerant line with an inline hard start assist installed near the outdoor unit.

Technician shows three newly spliced condenser whip conductors with insulated connectors and electrical tape near the outdoor unit control compartment.

Thermostat display shows indoor temperature at 74°F with cooling setpoint at 73°F and system running.

Condenser whip connections and flexible conduit at outdoor unit, showing wire splices and liquid-tight fitting near the service valve.

Technician holds a damaged outdoor disconnect switch with a broken handle and exposed fuse block near the condenser.

— Frequently Asked

Questions about this repair

What was the problem with the AC system in this Arrowhead / Glendale repair?

The technician found a weak outdoor fan capacitor on a 5‑ton condenser and installed a new fan capacitor along with a start assist kit to improve compressor starting. He also replaced a damaged condenser whip on another unit, then verified both systems cycled within manufacturer specifications.

Does AZ Perfect Comfort service Arrowhead / Glendale?

Yes. AZ Perfect Comfort services Arrowhead / Glendale and the greater Phoenix Metro area, including same-day repairs like this one. Call (602) 613-3489 to schedule.

Are these AC repairs guaranteed?

AZ Perfect Comfort Diamond Members receive our Lifetime Repair Guarantee — if the same failure returns, the repair is on us. All other repairs are covered by our standard workmanship warranty. Ask your technician about becoming a Diamond Member to unlock the lifetime guarantee.

— Same Problem At Your Home?

Let's get your home feeling "just right" again.

AZ Perfect Comfort has served Arrowhead / Glendale and greater Phoenix with same-day HVAC diagnostics and repair. Diamond Members get every repair backed by our Lifetime Repair Guarantee.