Service Visit · Arcadia

Condensate Drain Line Repair in Arcadia — July 2024

CompletedJuly 18, 2024

TechnicianGarrett

Service AreaArcadia

Equipment AgeAC condenser: about 5 years old, Coil: about 5 years old, Furnace: about 5 years old, Thermostat: about 5 years old

Visit Invoice Total$338.00

Call (602) 613-3489

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Documented ServiceFindings supported by service notes

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Reported by the Homeowner

System is not shutting off. Now the thermostat is blank.

Arcadia homeowner · July 18, 2024

The Report

What the homeowner told us

System is not shutting off. Now the thermostat is blank.

Findings & Work Performed

What Garrett documented during the visit

I cleared the clogged condensate drain line and flushed the line to restore proper drainage. I verified the trap and cleanout were clear.

The Verification

Verification performed

I poured water through the drain to confirm a strong, continuous flow to the exterior. I confirmed the float switch reset and the system resumed normal operation with no further water backup.

— Related Services

How this repair fits into our Phoenix HVAC service

This repair is one example of the AC Repair & Maintenance work AZ Perfect Comfort performs across Service Areas. You can browse every case study we have published for this type of work in the Condensate Drain Line Repair case studies archive. Homeowners who join our Comfort Club maintenance membership get every eligible repair backed by our Lifetime Repair Guarantee. For larger repairs and replacements, financing options are available for qualifying projects.

— Parts & Work Performed

Exactly what was installed

Item	Description	Qty	Price
DIS-Standard-100	Charge is waived with any performed and paid repair or service during normal business hours 7am to 5pm.	1	$-99.95
TRIP-100	Trip Charge for AZ Perfect Comfort to travel to customer homeCharge is waived with paid repair during normal business hours.	1	$99.95
CON-100	Clear the condensate drain line. Clean and flush pipe that drains the condensate from the indoor unit to ensure proper draining of condensation created during the heating or cooling cycle.	1	$338.00

Total: $338.00

— Photo Documentation

12 photos from this repair

Every step of this repair was documented on-site by Garrett.

Condensate drain line repair completed with new PVC elbow, union, and cleanout on the air handler outlet.

Analog refrigerant manifold gauge connected to an HVAC service port, showing pressure scales with colored ranges and needle indicator.

Wall-mounted digital thermostat with a blank black display screen and surrounding silver housing on an indoor wall.

Technician feeds a yellow hose into a black condensate drain line to clear a blockage during repair.

Technician pours water into a PVC condensate drain cleanout to verify flow through the repaired drain line.

Digital thermometer shows 81.0 °F while measuring air temperature during the air conditioning repair visit.

Condensate drain line at the air handler with a yellow hose connected and towels placed to manage drainage during repair.

Condensate drain outlet at exterior wall with nearby PVC piping and garden hose, showing moisture staining below the discharge hole.

Analog manifold gauge connected at the service port shows low-side pressure reading of 95 psi during air conditioning operation.

Open PVC cleanout on an HVAC condensate drain line shows standing water and debris inside the fitting.

Exposed black PVC condensate drain line outlet against a textured wall near the air conditioning equipment.

Digital thermometer shows 62.6 °F supply air temperature at a ceiling supply register during cooling operation.

— Frequently Asked

Questions about this repair

What was the problem with the AC system in this Arcadia repair?

The homeowner in Arcadia reported a cooling issue, and the technician found the condensate drain line clogged. He cleared the blockage to restore proper drainage and system operation.

Does AZ Perfect Comfort service Arcadia?

Yes. AZ Perfect Comfort services Arcadia and the greater Phoenix Metro area, including same-day repairs like this one. Call (602) 613-3489 to schedule.

Are these AC repairs guaranteed?

AZ Perfect Comfort Diamond Members receive our Lifetime Repair Guarantee — if the same failure returns, the repair is on us. All other repairs are covered by our standard workmanship warranty. Ask your technician about becoming a Diamond Member to unlock the lifetime guarantee.

— Same Problem At Your Home?

Let's get your home feeling "just right" again.

AZ Perfect Comfort has served Arcadia and greater Phoenix with same-day HVAC diagnostics and repair. Diamond Members get every repair backed by our Lifetime Repair Guarantee.