Reviews
I would highly recommend AZ Perfect Comfort for all your AC needs. Their staff was professional and friendly. We had an emergency and they came out to our house the same day. I was afraid I would need a new AC unit as mine is from 1997. They were able to repair my AC unit for under $300. I appreciated their honesty during my crisis.
The attic potion of our AC system died last Thursday. When the AZPC technician, Mack, verified this and put in an order for a new Trane, he left a portable AC and installed it in the hottest bedroom, to help us make it through the hot weekend until our new system - both outside and attic units - arrived and could be installed. The four-man team arrived at 6:45 Monday morning and could not have been more professional or worked harder than these men did. They were courteous, positive, and very helpful explaining our new thermostat and how to ease our new AC into running at our preferred level of cooling. They also thoroughly covered up their walkway and work area and then cleaned up the insulation, etc., that had fallen from the attic while they worked. When our packet of information arrived in the mail, we were thrilled to see that we now have a 14-year warranty (mostly transferrable) and a built-in semi-annual service plan. Our AC is running better than it ever has in the three years we have lived here. We are thrilled with our experience with AZ Perfect Comfort and would absolutely recommend them to anyone with AC issues.
Robin and Robert Terry
Last Friday we had a flurry of pink snow falling from our dining room ac duct onto everything.
We closed the vent to stop the flow of cellulose insulation. I decided to venture into my attic the next morning. Fortunately there is excellent head room for me to walk it. I found the vent above the dining room and then it occurred to me, "Why am I doing this?" Even if I might have found the problem, I could also just as easily put my foot through my ceiling. Wisdom gained, I got out of the attic and called AZ Comfort.
The young tech, Mack, showed up on time. Very polite and equally professional. He went right into the attic and observed our entire duct and Air handler system. He came back down and commented about the professional way the 3 year old system was laid out. He checked everything and determined that what came out was a temporary burst of cellulose that had probably been there from the beginning installation but had now foundits way through our vent, hence no problem.
So, really there was no problem, but this young man quickly and professionally diagnosed the non-issue and took the time to explain everything. For less than a hundred bucks and less than 30 minutes, we became very satisfied with their (his) service.
Our new A/C unit from AZ Perfect Comfort was our 3rd (in 3 houses). They are honest, reliable, reasonable, and efficient.
We moved into our new house and replaced the 19-year-old A/C system with a new, high efficiency one. Fred was fantastic about outlining our options, even explaining why we didn't need the most expensive systems. The installation was on time and professional, and the installers took the time to help us program the new thermostat. Not only that, but the installers of the original system had left a huge mess in the attic, which AZ Perfect Comfort cleaned up free of charge.
We will always use AZ Perfect Comfort. They're honest brokers and go well above and beyond.
A wonderful, Veteran owned company that ensures their employees maintain a high standard of service and treat everyone with respect. Timely, friendly, quality craftsmanship! Thank you Robin, Stacy, and Fred (Dan and one other tech I can't recall his name)!
From the first call to the office to speak to Stacy who was absolutely amazing and then he having someone on site within the hour to assess my broken air conditioner to the next day within approximately 14 hours later wonderful technicians were on site to install my new air-conditioning unit!
Everyone was so extremely friendly and caring about the situation and very professional and knowledgeable. What a great team and company.
I will recommend AZ Perfect Comfort to everyone I know. Absolutely the best customer service I've ever received!
Robin was great. She spoke to me at length and a second time when I had further questions. The tech were on time, fast and explained everything at the end. I would definitely recommend them!
We had a brand new AC installed a few weeks ago. What an amazing company to work with. Everyone is friendly and helpful. We highly highly recommend AZ Perfect Comfort.
There are a great many positives things i would like to say were wonderful right from speaking with Robin who is wonderfully intelligent about the entire AC Heat business, to the Finance assistance and help i received from Stacy to Cameron who installed a wonderful new Trane heat pump unit. This is a top notch company who answers the phone consistently and responsively. I am not getting paid to say any of this and it is sincere. It is horrible to be without AC on AZ and this company came thru!
The entire crew is awesome from owner Robin to Fred the Ops Manager as well as Stacy in the office. Also, installers were extremely friendly and worked their butts off to ensure we got our A/C done quickly. I wont work with another HVAC company in the future as Perfect Comfort stands by their name.
