Repair · Scottsdale

Thermostat Replacement in Scottsdale — September 2024

CompletedSeptember 14, 2024

TechnicianGarrett

Service AreaScottsdale

Visit Invoice Total$882.00

Call (602) 613-3489

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Documented ServiceFindings supported by service notes

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Reported by the Homeowner

2-year-old system keeps turning on and off and not working intermittently.

Scottsdale homeowner · September 14, 2024

The Report

What the homeowner told us

2-year-old system keeps turning on and off and not working intermittently.

Findings & Work Performed

What Garrett documented during the visit

Replaced failed thermostat; replaced two additional thermostats at customer request; cycled systems after thermostat replacements.

The Verification

Verification performed

All systems were cycled to verify normal operation after the thermostats were replaced.

— Related Services

How this repair fits into our Phoenix HVAC service

This repair is one example of the Thermostats work AZ Perfect Comfort performs across Scottsdale, AZ. You can browse every case study we have published for this type of work in the Thermostat Replacement case studies archive. Homeowners who join our Comfort Club maintenance membership get every eligible repair backed by our Lifetime Repair Guarantee. For larger repairs and replacements, financing options are available for qualifying projects.

— Parts & Work Performed

Exactly what was installed

Description	Qty	Price
Trip charge for travel to customer home (waived with paid repair during normal business hours).	1	$99.95
Remove existing thermostat and install a new Ecobee 3 smart Wi‑Fi thermostat. Test system operations and ensure app connectivity.	1	$294.00
Remove existing thermostat and install a new Ecobee 3 smart Wi‑Fi thermostat. Test system operations and ensure app connectivity.	1	$294.00
Remove existing thermostat and install a new Ecobee 3 smart Wi‑Fi thermostat. Test system operations and ensure app connectivity.	1	$294.00
Trip charge waived with performed and paid repair or service during normal business hours.	1	$-99.95

Total: $882.00

— Photo Documentation

19 photos from this repair

Every step of this repair was documented on-site by Garrett.

Outdoor condenser unit beside a fence, showing louvered panel, service company sticker, and light surface discoloration on the cabinet.

HVAC equipment access panel showing multilingual safety warnings and a contractor service sticker on the exterior surface.

Wall-mounted digital thermostat displays cooling mode active, 4:59 AM, setpoint 75, current temperature reading 83, with fan set to Auto.

Wall-mounted digital thermostat displays 73 on screen with system icon, installed beside wooden trim.

Thermostat wall plate mounted with wiring connected to Rc, G, Y1, W1, and C terminals, bubble level centered.

Smart thermostat mounted on interior wall; display shows a startup message requesting a moment to initialize.

Wall-mounted thermostat displays cooling mode active with setpoint 83 and indoor temperature 75.

Thermostat wall plate installed on wall, with low-voltage wires connected to labeled terminals and a built-in bubble level.

Thermostat base shows connected red, white, yellow, green, and blue conductors on labeled terminals, with the setup door open.

Thermostat wall plate with labeled terminals and multiple color-coded wires secured in the connectors.

Thermostat mounting plate on wall, showing Rc, G, Y1, and C wires connected, with built-in level.

Wall-mounted thermostat shows Cool On, set to 83 with current room temperature reading 75.

Thermostat wall plate with R, Rc, Y, G, and W terminals wired, mounting screws and wire-length guide visible.

Wall-mounted smart thermostat shows cooling mode active, indoor temperature 81, and setpoint 78.

Wall-mounted digital thermostat displays 73 on its screen with the current time shown above.

Smart thermostat mounted on an interior wall, display shows the on-screen setup instructions during installation.

Diagnostic instrument display shows 0 Ω.

Open electrical breaker panel showing multiple breakers, labeled circuit wires, grounding and neutral bars, and service conductors.

Outdoor electrical disconnect with cover open, showing pull-out handle, interior compartment, and a printed wiring label on the enclosure.

— Frequently Asked

Questions about this repair

Does AZ Perfect Comfort service Scottsdale?

Yes. AZ Perfect Comfort services Scottsdale and the greater Phoenix Metro area. Call (602) 613-3489 to schedule.

Are these repairs guaranteed?

AZ Perfect Comfort Diamond Members receive our Lifetime Repair Guarantee — if the same failure returns, the repair is on us. All other repairs are covered by our standard workmanship warranty. Ask your technician about becoming a Diamond Member to unlock the lifetime guarantee.

— Same Problem At Your Home?

Let's get your home feeling "just right" again.

AZ Perfect Comfort has served Scottsdale and greater Phoenix with same-day HVAC diagnostics and repair. Diamond Members get every repair backed by our Lifetime Repair Guarantee.