The Report
What the homeowner told us
One system’s thermostat on one side of the house isn’t registering anymore.
Accessory Install · Scottsdale
Primary Condensate Safety Switch Installation in Scottsdale — August 2025
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Documented ServiceFindings supported by service notes
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Reported by the Homeowner
One system’s thermostat on one side of the house isn’t registering anymore.
Scottsdale homeowner · August 2, 2025
Findings & Work Performed
What Mike documented during the visit
Secondary drain safety switch had water in its cup, interrupting R to thermostat; some water from primary drain test collected in secondary reservoir; no safety switch or port on primary drain.
Installed a safety switch on the primary condensate drain.
— Related Services
How this repair fits into our Phoenix HVAC service
This repair is one example of the AC Repair & Maintenance work AZ Perfect Comfort performs across Scottsdale, AZ. You can browse every case study we have published for this type of work in the Primary Condensate Safety Switch Installation case studies archive. Homeowners who join our Comfort Club maintenance membership get every eligible repair backed by our Lifetime Repair Guarantee. For larger repairs and replacements, financing options are available for qualifying projects.
— Parts & Work Performed
Invoiced parts and work
Invoice descriptions identify billed scope. The service notes above document completed work and any recorded verification.
| Item | Description | Qty | Price |
|---|---|---|---|
| Charge is waived with any performed and paid repair or service. Monday through Friday 7am to 5pm. | 1 | $-49.98 | |
| Trip charge for AZ Perfect Comfort to travel to customer home. Charge is waived with paid repair during normal business hours. | 1 | $49.98 | |
| Install or replace an automated condensate safety switch to shut off the system if water overflows into the secondary emergency drain pan. | 1 | $284.00 |
Total: $284.00
— Photo Documentation
10 photos from this repair
Photos recorded on-site by Mike during this service visit.
— Frequently Asked
Questions about this repair
What was documented about the HVAC system?
Secondary drain safety switch had water in its cup, interrupting R to thermostat; some water from primary drain test collected in secondary reservoir; no safety switch or port on primary drain.
Does AZ Perfect Comfort service Scottsdale?
Yes. AZ Perfect Comfort services Scottsdale and the greater Phoenix Metro area. Call (602) 613-3489 to schedule.
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