Repair · Scottsdale

Gas Valve Replacement in Scottsdale — January 2025

CompletedJanuary 8, 2025

TechnicianAndrew

Service AreaScottsdale

Visit Invoice Total$1,206.19

Call (602) 613-3489

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Reported by the Homeowner

System is not heating properly; thermostat set to 72 but the home is at 65.

Scottsdale homeowner · January 8, 2025

The Report

What the homeowner told us

System is not heating properly; thermostat set to 72 but the home is at 65.

Findings & Work Performed

What Andrew documented during the visit

Gas valve confirmed failed; power present to igniter and valve with gas supply available, but valve would not pass gas.

Replaced the gas valve; unit now firing and completed three heat cycles with approximately a 40° split.

The Verification

Verification performed

Checked for gas leaks and proper operation; heat cycled system three times at thermostat.

— Related Services

How this repair fits into our Phoenix HVAC service

This repair is one example of the Heating Repair work AZ Perfect Comfort performs across Scottsdale, AZ. You can browse every case study we have published for this type of work in the Gas Valve Replacement case studies archive. Homeowners who join our Comfort Club maintenance membership get every eligible repair backed by our Lifetime Repair Guarantee. For larger repairs and replacements, financing options are available for qualifying projects.

— Parts & Work Performed

Exactly what was installed

Description	Qty	Price
Trip charge to travel to customer home (waived with paid repair during normal business hours).	1	$99.95
Remove existing furnace gas control valve and install new OEM gas control valve. Check for gas leaks, test furnace operation, and adjust gas pressure per manufacturer.	1	$1,206.19
Trip charge waived with performed and paid repair or service during normal business hours.	1	$-99.95

Total: $1,206.19

— Photo Documentation

27 photos from this repair

Every step of this repair was documented on-site by Andrew.

Attic-mounted furnace air handler with gas line, shutoff valve, flexible conduit, and PVC condensate drain piping.

Open furnace cabinet shows internal wiring and control compartment, with nearby black iron gas pipe wrapped with thread sealant and yellow connector.

Section of plastic pipe held in hand, showing thick white material obstructing the interior.

Open gas pipe with threaded connection held near a furnace cabinet with wiring exposed.

Horizontal gas furnace in attic with flexible gas connector, red-handled shutoff valve, and drip-leg sediment trap installed.

Diagnostic instrument display shows 70.7 °F.

Black iron pipe assembly with T-fitting and threaded nipples, threads wrapped with sealant, held by technician on a work surface.

Hand holds an open metal fitting near the furnace cabinet, with gas piping, wiring, and service panel visible.

Black steel gas line with yellow flexible connector visible in front of the open furnace cabinet.

Black hose section shows a small brass hex fitting with a centered hole.

Gas shutoff valve with flexible connector and metal conduit entering a furnace cabinet within the attic framing.

Section of black iron piping with a tee fitting; open side port shows debris inside and thread sealant on male threads.

Blue burner flame is visible through a circular opening beside a threaded 90-degree elbow on a dusty metal appliance housing.

Gas shutoff valve with flexible connector and sediment trap installed above a furnace in the attic.

Air handler in attic with refrigerant lines and service tools visible; out-of-focus fitting in the foreground.

Attic air handler cabinet with surrounding piping and wiring under floor joists; a pipe with fitting is visible in the foreground.

Black iron gas pipe with threaded fittings in front of a furnace cabinet, with wiring and duct surfaces visible.

HVAC diagnostic instrument photographed during the service visit.

Gas furnace in attic with black iron gas piping and drip leg, flexible connector, and orange tubing above the cabinet.

Technician holds a gas valve assembly with black iron pipe in front of a furnace cabinet.

HVAC equipment cabinet in attic with nearby wiring, flex gas connector, and insulated tubing and piping beneath a floor joist.

Threaded black steel pipe with elbow and open fitting in a utility area, with furnace cabinet visible nearby.

Close-up of a pipe opening near the air handler, with surrounding wiring and cabinet exposed.

Black steel gas pipe section with threaded tee and open side port showing internal debris; white thread sealant visible on both male threads.

Section of plastic drain tubing held open, showing significant white residue and debris inside the bore.

Diagnostic instrument display shows 70.7 °F.

Diagnostic instrument display shows 102 °F.

— Frequently Asked

Questions about this repair

What was documented about the furnace?

Gas valve confirmed failed; power present to igniter and valve with gas supply available, but valve would not pass gas.

Does AZ Perfect Comfort service Scottsdale?

Yes. AZ Perfect Comfort services Scottsdale and the greater Phoenix Metro area. Call (602) 613-3489 to schedule.

Are these repairs guaranteed?

AZ Perfect Comfort Diamond Members receive our Lifetime Repair Guarantee — if the same failure returns, the repair is on us. All other repairs are covered by our standard workmanship warranty. Ask your technician about becoming a Diamond Member to unlock the lifetime guarantee.

— Same Problem At Your Home?

Let's get your home feeling "just right" again.

AZ Perfect Comfort has served Scottsdale and greater Phoenix with same-day HVAC diagnostics and repair. Diamond Members get every repair backed by our Lifetime Repair Guarantee.