The Report
What the homeowner told us
Thermostat rebooting unexpectedly for about 30 minutes; possible air conditioning system problem.
Repair · Scottsdale
Condensate Drain Line Flush and Clearing in Scottsdale — October 2026
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Documented ServiceFindings supported by service notes
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Reported by the Homeowner
Thermostat rebooting unexpectedly for about 30 minutes; possible air conditioning system problem.
Scottsdale homeowner · October 12, 2026
Findings & Work Performed
What Caleb documented during the visit
Condensate drain line clogged, intermittently tripping the condensate safety switch and powering down the thermostat.
Flushed both primary condensate drain lines and cleared blockage; water tested to verify proper drainage.
The Verification
Verification performed
Water tested the drain lines to confirm proper drainage.
— Related Services
How this repair fits into our Phoenix HVAC service
This repair is one example of the AC Repair & Maintenance work AZ Perfect Comfort performs across Scottsdale, AZ. You can browse every case study we have published for this type of work in the Condensate Drain Line Flush and Clearing case studies archive. Homeowners who join our Comfort Club maintenance membership get every eligible repair backed by our Lifetime Repair Guarantee. For larger repairs and replacements, financing options are available for qualifying projects.
— Parts & Work Performed
Invoiced parts and work
Invoice descriptions identify billed scope. The service notes above document completed work and any recorded verification.
| Item | Description | Qty | Price |
|---|---|---|---|
| Trip charge to travel to the home (waived with paid repair). | 1 | $49.98 | |
| Trip charge waived with performed and paid repair during business hours. | 1 | $-49.98 | |
| Clear and flush accessible evaporator condensate drain line; remove blockage and debris; confirm proper drainage; inspect accessible connections for leaks; verify system operation. | 2 | $356.00 |
Total: $356.00
— Photo Documentation
10 photos from this repair
Photos recorded on-site by Caleb during this service visit.
— Frequently Asked
Questions about this repair
What was documented about the HVAC system?
Condensate drain line clogged, intermittently tripping the condensate safety switch and powering down the thermostat.
Does AZ Perfect Comfort service Scottsdale?
Yes. AZ Perfect Comfort services Scottsdale and the greater Phoenix Metro area. Call (602) 613-3489 to schedule.
Are these repairs guaranteed?
AZ Perfect Comfort Diamond Members receive our Lifetime Repair Guarantee — if the same failure returns, the repair is on us. All other repairs are covered by our standard workmanship warranty. Ask your technician about becoming a Diamond Member to unlock the lifetime guarantee.
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— Same Problem At Your Home?
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