The Report
What the homeowner told us
Master bedroom AC not cooling; set to 72 but room is 77. Customer restarted system and checked breakers. Outdoor unit was on but the fan was not spinning.
Repair · Scottsdale
Capacitor Replacement and Temporary Thermostat Installation in Scottsdale — July 2025
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Documented ServiceFindings supported by service notes
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Reported by the Homeowner
Master bedroom AC not cooling; set to 72 but room is 77. Customer restarted system and checked breakers. Outdoor unit was on but the fan was not spinning.
Scottsdale homeowner · July 9, 2025
Findings & Work Performed
What Garrett documented during the visit
System had a failed capacitor. Thermostat was not calling for cooling due to a power surge damaging the board inside the device.
Replaced failed capacitor with a Turbo 200. Installed a temporary Honeywell T4 thermostat pending procurement of the proper Trane 824.
The Verification
Verification performed
System was cycled to verify normal operation upon departure.
— Related Services
How this repair fits into our Phoenix HVAC service
This repair is one example of the AC Repair & Maintenance work AZ Perfect Comfort performs across Scottsdale, AZ. You can browse every case study we have published for this type of work in the Capacitor Replacement and Temporary Thermostat Installation case studies archive. Homeowners who join our Comfort Club maintenance membership get every eligible repair backed by our Lifetime Repair Guarantee. For larger repairs and replacements, financing options are available for qualifying projects.
— Parts & Work Performed
Invoiced parts and work
Invoice descriptions identify billed scope. The service notes above document completed work and any recorded verification.
| Item | Description | Qty | Price |
|---|---|---|---|
| Diagnostic fee waived with paid repair during business hours. | 1 | $-49.98 | |
| Trip charge (waived with paid repair during normal business hours). | 1 | $49.98 | |
| Replace Turbo Single Run Capacitor 200 (2.5-67.5 mfd, 5-year warranty). | 1 | $343.00 | |
| Remove existing thermostat and install new Trane ComfortLink II XL824 WiFi thermostat; test operations and connectivity. | 1 | $549.00 |
Total: $892.00
— Photo Documentation
12 photos from this repair
Photos recorded on-site by Garrett during this service visit.
— Frequently Asked
Questions about this repair
What was documented about the HVAC system?
System had a failed capacitor. Thermostat was not calling for cooling due to a power surge damaging the board inside the device.
Does AZ Perfect Comfort service Scottsdale?
Yes. AZ Perfect Comfort services Scottsdale and the greater Phoenix Metro area. Call (602) 613-3489 to schedule.
Are these repairs guaranteed?
AZ Perfect Comfort Diamond Members receive our Lifetime Repair Guarantee — if the same failure returns, the repair is on us. All other repairs are covered by our standard workmanship warranty. Ask your technician about becoming a Diamond Member to unlock the lifetime guarantee.
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— Same Problem At Your Home?
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