The Report
What the homeowner told us
Basement unit not cooling to the set temperature; thermostat set to 79 but the home is 83. Has been this way for several weeks.
Service Visit · Scottsdale Border
R-410A Refrigerant Recharge and Club Membership in Scottsdale Border — August 2025
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Documented ServiceFindings supported by service notes
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Reported by the Homeowner
Basement unit not cooling to the set temperature; thermostat set to 79 but the home is 83. Has been this way for several weeks.
Scottsdale Border homeowner · August 21, 2025
Findings & Work Performed
What Mike documented during the visit
I added 2 pounds of R-410A to bring the charge closer to spec per superheat/subcooling readings. I also noted their maintenance membership for ongoing service.
The Verification
Verification performed
After charging, I rechecked pressures and the temperature split improved to normal range. The system was cooling properly before I left.
— Related Services
How this repair fits into our Phoenix HVAC service
This repair is one example of the AC Repair & Maintenance work AZ Perfect Comfort performs across Scottsdale, AZ. You can browse every case study we have published for this type of work in the R-410A Refrigerant Recharge and Club Membership case studies archive. Homeowners who join our Comfort Club maintenance membership get every eligible repair backed by our Lifetime Repair Guarantee. For larger repairs and replacements, financing options are available for qualifying projects.
— Parts & Work Performed
Exactly what was installed
| Item | Description | Qty | Price |
|---|---|---|---|
| TRIP-100 | Trip Charge for AZ Perfect Comfort to travel to customer homeCharge is waived with paid repair during normal business hours. | 1 | $49.98 |
| DMD-1-SYSTEM | Diamond Tier 1 System Perfect Comfort Club MembershipTwo Maintenance Visits Per Year.26 Point Check Up20% Repair discount.No Overtime charges.Priority ServiceAND50% off service call feeEvaporator coil | 1 | $330.00 |
| RRL-166 | Add R-410A refrigerant each additional lb. | 1 | $144.00 |
| DIS-Diamond-110 | Charge is waived with any performed and paid repair or service.Monday through Friday 7am to 5pm. | 1 | $-49.98 |
Total: $474.00
— Photo Documentation
18 photos from this repair
Every step of this repair was documented on-site by Mike.
— Frequently Asked
Questions about this repair
What was the problem with the AC system in this Scottsdale Border repair?
The system was low on R-410A refrigerant, which reduced cooling performance. The technician added 2 pounds of R-410A to restore proper charge and enrolled the homeowner in a maintenance membership.
Does AZ Perfect Comfort service Scottsdale Border?
Yes. AZ Perfect Comfort services Scottsdale Border and the greater Phoenix Metro area, including same-day repairs like this one. Call (602) 613-3489 to schedule.
Are these AC repairs guaranteed?
AZ Perfect Comfort Diamond Members receive our Lifetime Repair Guarantee — if the same failure returns, the repair is on us. All other repairs are covered by our standard workmanship warranty. Ask your technician about becoming a Diamond Member to unlock the lifetime guarantee.
— Related Repairs
More real repair case studies from AZ Perfect Comfort
— Same Problem At Your Home?
Let's get your home feeling "just right" again.
AZ Perfect Comfort has served Scottsdale Border and greater Phoenix with same-day HVAC diagnostics and repair. Diamond Members get every repair backed by our Lifetime Repair Guarantee.