The Report
What the homeowner told us
System is not reaching the desired temperature — set to 77 but reaching 81+.
Real Repair · Scottsdale Border
Programmable Thermostat Replacement and Installation in Scottsdale Border — July 2024
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Reported by the Homeowner
System is not reaching the desired temperature — set to 77 but reaching 81+.
Scottsdale Border homeowner · July 29, 2024
The Diagnosis & Repair
What Tim found and how he fixed it
I removed the failed thermostat and installed a new thermostat. I programmed it and verified proper wiring and settings.
The Verification
How we confirmed the repair held
I started a cooling and heating cycle to confirm proper operation. The system responded to the new thermostat and ran normally on departure.
— Related Services
How this repair fits into our Phoenix HVAC service
This repair is one example of the Thermostats work AZ Perfect Comfort performs across Scottsdale, AZ. You can browse every case study we have published for this type of work in the Programmable Thermostat Replacement and Installation case studies archive. Homeowners who join our Comfort Club maintenance membership get every eligible repair backed by our Lifetime Repair Guarantee. For larger repairs and replacements, financing options are available for qualifying projects.
— Parts & Work Performed
Exactly what was installed
| Item | Description | Qty | Price |
|---|---|---|---|
| COM-DIAG-105 | Commercial Service Fee for AZ Perfect comfort to Perform full system evaluation to diagnose customer problem with HVAC system, and/or complete any general site visit. | 1 | $199.95 |
| TS-110 | Remove existing thermostat and install a new programmable T4 digital thermostat. Test all system operations. | 1 | $226.00 |
Total: $425.95
— Photo Documentation
4 photos from this repair
Every step of this repair was documented on-site by Tim.
— Frequently Asked
Questions about this repair
What was the problem with the AC system in this Scottsdale Border repair?
The homeowner reported thermostat issues, and the technician found the existing programmable thermostat had failed. He replaced the faulty thermostat and verified normal system operation.
Does AZ Perfect Comfort service Scottsdale Border?
Yes. AZ Perfect Comfort services Scottsdale Border and the greater Phoenix Metro area, including same-day repairs like this one. Call (602) 613-3489 to schedule.
Are these AC repairs guaranteed?
AZ Perfect Comfort Diamond Members receive our Lifetime Repair Guarantee — if the same failure returns, the repair is on us. All other repairs are covered by our standard workmanship warranty. Ask your technician about becoming a Diamond Member to unlock the lifetime guarantee.
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More real repair case studies from AZ Perfect Comfort
— Same Problem At Your Home?
Let's get your home feeling "just right" again.
AZ Perfect Comfort has served Scottsdale Border and greater Phoenix with same-day HVAC diagnostics and repair. Diamond Members get every repair backed by our Lifetime Repair Guarantee.