The Report
What the homeowner told us
Got a notification of a leak in the condensate line. Bedroom unit thermostat reading 87.
Repair · Phoenix
Thermostat Replacement in Phoenix — September 2023
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Documented ServiceFindings supported by service notes
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Reported by the Homeowner
Got a notification of a leak in the condensate line. Bedroom unit thermostat reading 87.
Phoenix homeowner · September 13, 2023
Findings & Work Performed
What Tim documented during the visit
Short in yellow wire caused thermostat to fail.
Replaced thermostat and switched out yellow wire with blue wire.
— Related Services
How this repair fits into our Phoenix HVAC service
This repair is one example of the Thermostats work AZ Perfect Comfort performs across Phoenix, AZ. You can browse every case study we have published for this type of work in the Thermostat Replacement case studies archive. Homeowners who join our Comfort Club maintenance membership get every eligible repair backed by our Lifetime Repair Guarantee. For larger repairs and replacements, financing options are available for qualifying projects.
— Parts & Work Performed
Exactly what was installed
| Item | Description | Qty | Price |
|---|---|---|---|
| Trip charge for travel to customer home; waived with paid repair during normal business hours. | 1 | $99.95 | |
| Remove existing thermostat and install a new Ecobee 3 smart Wi‑Fi programmable thermostat; test operations and ensure app connectivity. | 1 | $389.96 | |
| Trip charge waived with any paid repair or service, Monday–Friday 7am–5pm. | 1 | $-99.95 |
Total: $389.96
— Photo Documentation
46 photos from this repair
Every step of this repair was documented on-site by Tim.
— Frequently Asked
Questions about this repair
What was documented about the thermostat or controls?
Short in yellow wire caused thermostat to fail.
Does AZ Perfect Comfort service Phoenix?
Yes. AZ Perfect Comfort services Phoenix and the greater Phoenix Metro area. Call (602) 613-3489 to schedule.
Are these repairs guaranteed?
AZ Perfect Comfort Diamond Members receive our Lifetime Repair Guarantee — if the same failure returns, the repair is on us. All other repairs are covered by our standard workmanship warranty. Ask your technician about becoming a Diamond Member to unlock the lifetime guarantee.
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More real repair case studies from AZ Perfect Comfort
— Same Problem At Your Home?
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AZ Perfect Comfort has served Phoenix and greater Phoenix with same-day HVAC diagnostics and repair. Diamond Members get every repair backed by our Lifetime Repair Guarantee.