The Report
What the homeowner told us
Heater stopped working and the thermostat screen is blank. I changed the batteries and the breaker seems normal.
Accessory Install · Phoenix
Smart Thermostat Installation in Phoenix — January 2026
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Documented ServiceFindings supported by service notes
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Reported by the Homeowner
Heater stopped working and the thermostat screen is blank. I changed the batteries and the breaker seems normal.
Phoenix homeowner · January 19, 2026
Findings & Work Performed
What Garrett documented during the visit
Installed and replaced existing thermostat with an ecobee smart thermostat. Notes: thermostat initially not on even with new batteries; later briefly power-cycled unexpectedly; customer advised possible warranty replacement of thermostat head if issue persists.
— Related Services
How this repair fits into our Phoenix HVAC service
This repair is one example of the Thermostats work AZ Perfect Comfort performs across Phoenix, AZ. You can browse every case study we have published for this type of work in the Smart Thermostat Installation case studies archive. Homeowners who join our Comfort Club maintenance membership get every eligible repair backed by our Lifetime Repair Guarantee. For larger repairs and replacements, financing options are available for qualifying projects.
— Parts & Work Performed
Invoiced parts and work
Invoice descriptions identify billed scope. The service notes above document completed work and any recorded verification.
| Item | Description | Qty | Price |
|---|---|---|---|
| Trip charge to travel to customer home; waived with paid repair during normal business hours. | 1 | $99.95 | |
| Remove existing thermostat and install a new Ecobee smart Wi‑Fi programmable thermostat; test operations and ensure app connectivity; does not include sensor. | 1 | $322.00 | |
| Trip charge waived with performed and paid service during normal business hours. | 1 | $-99.95 |
Total: $322.00
— Photo Documentation
6 photos from this repair
Photos recorded on-site by Garrett during this service visit.
— Frequently Asked
Questions about this repair
Does AZ Perfect Comfort service Phoenix?
Yes. AZ Perfect Comfort services Phoenix and the greater Phoenix Metro area. Call (602) 613-3489 to schedule.
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