The Report
What the homeowner told us
Thermostat is not communicating with the system.
Repair · Phoenix
Control Board Replacement in Phoenix — July 2024
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Documented ServiceFindings supported by service notes
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Reported by the Homeowner
Thermostat is not communicating with the system.
Phoenix homeowner · July 3, 2024
Findings & Work Performed
What Ben documented during the visit
Bad control board causing indoor fan to run constantly and not shut down at set point.
Installed a new control board and verified system operation. "Returned 7/3/24- Replaced Fan Control Board. System is now operating normally... Cycled system 3 times..."
The Verification
Verification performed
Verified operation after control board replacement; cycled system three times; confirmed normal control at thermostat; noted 21° cooling split.
— Related Services
How this repair fits into our Phoenix HVAC service
This repair is one example of the AC Repair & Maintenance work AZ Perfect Comfort performs across Phoenix, AZ. You can browse every case study we have published for this type of work in the Control Board Replacement case studies archive. Homeowners who join our Comfort Club maintenance membership get every eligible repair backed by our Lifetime Repair Guarantee. For larger repairs and replacements, financing options are available for qualifying projects.
— Parts & Work Performed
Exactly what was installed
| Item | Description | Qty | Price |
|---|---|---|---|
| Trip charge for travel to customer home (waived with paid repair during normal business hours). | 1 | $99.95 | |
| Replace manufacturer-specific control board that controls furnace operations. Contact office for price and availability. | 1 | $1,293.00 | |
| Trip charge waived with paid repair or service during normal business hours (7am to 5pm). | 1 | $-99.95 | |
| Remove existing thermostat and install new programmable T4 digital thermostat. Test system operations. | 1 | $226.00 |
Total: $1,519.00
— Photo Documentation
11 photos from this repair
Every step of this repair was documented on-site by Ben.
— Frequently Asked
Questions about this repair
What was documented about the HVAC system?
Bad control board causing indoor fan to run constantly and not shut down at set point.
Does AZ Perfect Comfort service Phoenix?
Yes. AZ Perfect Comfort services Phoenix and the greater Phoenix Metro area. Call (602) 613-3489 to schedule.
Are these repairs guaranteed?
AZ Perfect Comfort Diamond Members receive our Lifetime Repair Guarantee — if the same failure returns, the repair is on us. All other repairs are covered by our standard workmanship warranty. Ask your technician about becoming a Diamond Member to unlock the lifetime guarantee.
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More real repair case studies from AZ Perfect Comfort
— Same Problem At Your Home?
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AZ Perfect Comfort has served Phoenix and greater Phoenix with same-day HVAC diagnostics and repair. Diamond Members get every repair backed by our Lifetime Repair Guarantee.