The Report
What the homeowner told us
Rooftop AC unit not running after a storm; thermostat appears to be working fine.
Repair · Phoenix
Contactor Replacement in Phoenix — October 2026
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Documented ServiceFindings supported by service notes
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Reported by the Homeowner
Rooftop AC unit not running after a storm; thermostat appears to be working fine.
Phoenix homeowner · October 29, 2026
Findings & Work Performed
What Ben documented during the visit
Contactor and associated high‑voltage connections damaged to the point of failure, consistent with storm-related power surge; condensing coil and hail guard significantly damaged.
Removed the failed contactor and installed a replacement contactor; completed electrical connections and verified line/load voltage and contactor operation.
The Verification
Verification performed
Verified proper line and load voltage and reliable contactor operation; stated verification of proper system operation and equipment performance.
— Related Services
How this repair fits into our Phoenix HVAC service
This repair is one example of the AC Repair & Maintenance work AZ Perfect Comfort performs across Phoenix, AZ. You can browse every case study we have published for this type of work in the Contactor Replacement case studies archive. Homeowners who join our Comfort Club maintenance membership get every eligible repair backed by our Lifetime Repair Guarantee. For larger repairs and replacements, financing options are available for qualifying projects.
— Parts & Work Performed
Invoiced parts and work
Invoice descriptions identify billed scope. The service notes above document completed work and any recorded verification.
| Item | Description | Qty | Price |
|---|---|---|---|
| Trip charge for travel to customer home; waived with paid repair during normal business hours. | 1 | $99.95 | |
| Trip charge waived with any performed and paid repair or service during normal business hours (7am–5pm). | 1 | $-99.95 | |
| Disconnect power, remove failed contactor, install replacement contactor; complete electrical connections; verify line and load voltage and contactor operation; verify proper system operation and perf | 1 | $350.00 |
Total: $350.00
— Photo Documentation
13 photos from this repair
Photos recorded on-site by Ben during this service visit.
— Frequently Asked
Questions about this repair
What was documented about the HVAC system?
Contactor and associated high‑voltage connections damaged to the point of failure, consistent with storm-related power surge; condensing coil and hail guard significantly damaged.
Does AZ Perfect Comfort service Phoenix?
Yes. AZ Perfect Comfort services Phoenix and the greater Phoenix Metro area. Call (602) 613-3489 to schedule.
Are these repairs guaranteed?
AZ Perfect Comfort Diamond Members receive our Lifetime Repair Guarantee — if the same failure returns, the repair is on us. All other repairs are covered by our standard workmanship warranty. Ask your technician about becoming a Diamond Member to unlock the lifetime guarantee.
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