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Repair · Phoenix

Condensate Drain Line Clearing and Safety Switch Installation in Phoenix — September 2025

CompletedSeptember 3, 2025
TechnicianMike
Service AreaPhoenix
Visit Invoice Total$814.00
Call (602) 613-3489
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Reported by the Homeowner
Water leaking from the ceiling near the upstairs return; water observed leaking from the lower condensate drain.
Phoenix homeowner · September 3, 2025
The Report

What the homeowner told us

Water leaking from the ceiling near the upstairs return; water observed leaking from the lower condensate drain.

Findings & Work Performed

What Mike documented during the visit

Primary condensate drain line clogged; water leaking from coil cabinet into drain pan and overflowing due to no drain line on the pan.

Cleared primary condensate drain line; installed condensate safety switch; removed water from drain pan.

— Related Services

How this repair fits into our Phoenix HVAC service

This repair is one example of the AC Repair & Maintenance work AZ Perfect Comfort performs across Phoenix, AZ. You can browse every case study we have published for this type of work in the Condensate Drain Line Clearing and Safety Switch Installation case studies archive. Homeowners who join our Comfort Club maintenance membership get every eligible repair backed by our Lifetime Repair Guarantee. For larger repairs and replacements, financing options are available for qualifying projects.

— Parts & Work Performed

Exactly what was installed

ItemDescriptionQtyPrice
1 $-49.98
Remove water from the secondary emergency drain pan. 1 $264.00
Install or replace an automated condensate safety switch for the secondary emergency drain pan. 1 $284.00
Clear and flush the condensate drain line from the indoor unit to ensure proper draining. 1 $266.00
Trip charge for travel to customer home. 1 $49.98
Total: $814.00
— Photo Documentation

15 photos from this repair

Every step of this repair was documented on-site by Mike.

Condensate drain piping and trap beneath the air handler, with standing water on the attic floor.
Condensate drain piping and trap beneath the air handler, with standing water on the attic floor.
Gloved hand holds a section of PVC piping near the base of an indoor HVAC cabinet.
Gloved hand holds a section of PVC piping near the base of an indoor HVAC cabinet.
Inline condensate float safety switch sits in the drain pan beneath the air handler cabinet.
Inline condensate float safety switch sits in the drain pan beneath the air handler cabinet.
Wall-mounted thermostat displays inside 75°F and cool setting 75°F at 3:28 PM, with adjacent analog wall thermometer above.
Wall-mounted thermostat displays inside 75°F and cool setting 75°F at 3:28 PM, with adjacent analog wall thermometer above.
HVAC diagnostic instrument photographed during the service visit.
HVAC diagnostic instrument photographed during the service visit.
Attic air handler with insulated refrigerant lines and ductwork; dark water stain spreads across the OSB subfloor.
Attic air handler with insulated refrigerant lines and ductwork; dark water stain spreads across the OSB subfloor.
Gloved hand holds a clear plastic bottle beside condensate drain piping near the air handler.
Gloved hand holds a clear plastic bottle beside condensate drain piping near the air handler.
Attic air handler with insulated refrigerant lines, metal and flex ducts, and drain connections visible.
Attic air handler with insulated refrigerant lines, metal and flex ducts, and drain connections visible.
Gloved hand holds an open plastic bottle of clear liquid beside insulated ductwork, air handler cabinet, and refrigerant hoses in attic.
Gloved hand holds an open plastic bottle of clear liquid beside insulated ductwork, air handler cabinet, and refrigerant hoses in attic.
Standing water is visible in the drain pan beside the air handler’s PVC condensate drain and cleanout.
Standing water is visible in the drain pan beside the air handler’s PVC condensate drain and cleanout.
Hand holds a black flexible hose beside the air handler cabinet, with flex duct and PVC condensate drain visible.
Hand holds a black flexible hose beside the air handler cabinet, with flex duct and PVC condensate drain visible.
PVC drain piping and elbow with an inverted bottle positioned at the open cleanout, gloved hand holding the pipe.
PVC drain piping and elbow with an inverted bottle positioned at the open cleanout, gloved hand holding the pipe.
Attic installation shows a horizontal furnace or air handler with flexible ductwork, yellow gas connector, and vacuum and tools positioned nearby.
Attic installation shows a horizontal furnace or air handler with flexible ductwork, yellow gas connector, and vacuum and tools positioned nearby.
PVC drain outlet at exterior wall dripping into a red bucket with standing water.
PVC drain outlet at exterior wall dripping into a red bucket with standing water.
Condensate drain line under the air handler with an inline float safety switch wired in place.
Condensate drain line under the air handler with an inline float safety switch wired in place.
— Frequently Asked

Questions about this repair

What was documented about the HVAC system?

Primary condensate drain line clogged; water leaking from coil cabinet into drain pan and overflowing due to no drain line on the pan.

Does AZ Perfect Comfort service Phoenix?

Yes. AZ Perfect Comfort services Phoenix and the greater Phoenix Metro area. Call (602) 613-3489 to schedule.

Are these repairs guaranteed?

AZ Perfect Comfort Diamond Members receive our Lifetime Repair Guarantee — if the same failure returns, the repair is on us. All other repairs are covered by our standard workmanship warranty. Ask your technician about becoming a Diamond Member to unlock the lifetime guarantee.

AC Repair & MaintenanceLearn about this HVAC serviceHVAC service in Phoenix, AZWhat we offer in your neighborhoodAll Condensate Drain Line Clearing and Safety Switch Installation case studiesBrowse similar real repairsAll repairs in PhoenixReal case studies in your areaAll repair case studiesEvery published repair we’ve documentedComfort Club membershipPriority service and scheduled maintenanceLifetime Repair GuaranteeEvery eligible repair backed for lifeHVAC financing optionsPayment plans for larger projectsAbout AZ Perfect ComfortFamily-run Phoenix HVAC since day one
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