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Repair · Phoenix

Condensate Drain Line Cleaning and Unclogging in Phoenix — September 2025

CompletedSeptember 19, 2025
Technicianour technician
Service AreaPhoenix
Visit Invoice Total$481.95
Call (602) 613-3489
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Documented ServiceFindings supported by service notes
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AZ Perfect Comfort — Our Work
Reported by the Homeowner
AC shut off and was leaking on Wednesday; now it's not cooling.
Phoenix homeowner · September 19, 2025
The Report

What the homeowner told us

AC shut off and was leaking on Wednesday; now it's not cooling.

Findings & Work Performed

What our technician documented during the visit

Drain line clogged; drain pan was full of water.

Unclogged drain line with nitrogen and ensured proper drainage afterwards with multiple liters of water.

The Verification

Verification performed

Ensured proper drainage with multiple liters of water.

— Related Services

How this repair fits into our Phoenix HVAC service

This repair is one example of the AC Repair & Maintenance work AZ Perfect Comfort performs across Phoenix, AZ. You can browse every case study we have published for this type of work in the Condensate Drain Line Cleaning and Unclogging case studies archive. Homeowners who join our Comfort Club maintenance membership get every eligible repair backed by our Lifetime Repair Guarantee. For larger repairs and replacements, financing options are available for qualifying projects.

— Parts & Work Performed

Exactly what was installed

ItemDescriptionQtyPrice
One-time maintenance for new customers: inspection and maintenance of residential HVAC system. No repairs or parts included. 1 $149.95
Trip charge to travel to customer home (waived with paid repair during normal business hours). 1 $99.95
Clear the condensate drain line: clean and flush pipe to ensure proper draining of condensate. 1 $332.00
Trip charge waived with performed and paid repair or service during normal business hours. 1 $-99.95
Total: $481.95
— Photo Documentation

34 photos from this repair

Every step of this repair was documented on-site by our technician.

Air handler in closet with PVC condensate drain and red hose attached to a regulator on a small gas cylinder.
Air handler in closet with PVC condensate drain and red hose attached to a regulator on a small gas cylinder.
Hand holds a water bottle next to an air handler and condensate drain cleanout with open vent.
Hand holds a water bottle next to an air handler and condensate drain cleanout with open vent.
HVAC diagnostic instrument photographed during the service visit.
HVAC diagnostic instrument photographed during the service visit.
Open square PVC fitting connected to white plastic piping on indoor HVAC equipment housing near a vented panel.
Open square PVC fitting connected to white plastic piping on indoor HVAC equipment housing near a vented panel.
Hand holds a water bottle above the condensate drain cleanout and vent beside the air handler.
Hand holds a water bottle above the condensate drain cleanout and vent beside the air handler.
Bottle and funnel used to flush the condensate drain line beside the air handler, with PVC fittings and drip pan visible.
Bottle and funnel used to flush the condensate drain line beside the air handler, with PVC fittings and drip pan visible.
Diagnostic instrument display shows 90.1 °F.
Diagnostic instrument display shows 90.1 °F.
Cylinder run capacitor labeled 15 μF, 450 VAC, with wiring connected inside the unit housing.
Cylinder run capacitor labeled 15 μF, 450 VAC, with wiring connected inside the unit housing.
Outdoor condenser unit with the top fan guard visible as a hand positions a spray nozzle at the side panel.
Outdoor condenser unit with the top fan guard visible as a hand positions a spray nozzle at the side panel.
Air handler in closet with insulated refrigerant lines, service labels, and condensate drain with float safety switch installed.
Air handler in closet with insulated refrigerant lines, service labels, and condensate drain with float safety switch installed.
Refrigerant coil tubing above a rusted metal edge with peeling debris and residue collected in the drain area.
Refrigerant coil tubing above a rusted metal edge with peeling debris and residue collected in the drain area.
Wall-mounted digital thermostat on textured interior wall, display shows 80 degrees with system set to OFF.
Wall-mounted digital thermostat on textured interior wall, display shows 80 degrees with system set to OFF.
Indoor blower wheel (centrifugal fan) showing metal fins and central hub with set screw.
Indoor blower wheel (centrifugal fan) showing metal fins and central hub with set screw.
Outdoor condenser unit sits on a concrete pad beside the house with top fan, electrical disconnect, and nearby vegetation.
Outdoor condenser unit sits on a concrete pad beside the house with top fan, electrical disconnect, and nearby vegetation.
HVAC diagnostic instrument photographed during the service visit.
HVAC diagnostic instrument photographed during the service visit.
Diagnostic instrument display shows 19.53 μF.
Diagnostic instrument display shows 19.53 μF.
HVAC diagnostic instrument photographed during the service visit.
HVAC diagnostic instrument photographed during the service visit.
Wall-mounted digital thermostat displaying 80 with system set to OFF; control buttons and instruction card visible.
Wall-mounted digital thermostat displaying 80 with system set to OFF; control buttons and instruction card visible.
Evaporator A-coil fins inside the air handler, showing the V-shaped coil surfaces and drain pan.
Evaporator A-coil fins inside the air handler, showing the V-shaped coil surfaces and drain pan.
HVAC diagnostic instrument photographed during the service visit.
HVAC diagnostic instrument photographed during the service visit.
Contactor inside outdoor condenser cabinet with multiple wires attached; adjacent cylindrical capacitor and terminal connections visible.
Contactor inside outdoor condenser cabinet with multiple wires attached; adjacent cylindrical capacitor and terminal connections visible.
Technician uses an inverted bottle as a funnel to add liquid into the air handler condensate drain line.
Technician uses an inverted bottle as a funnel to add liquid into the air handler condensate drain line.
Air handler interior showing blower assembly with attached capacitor, control board and wiring above, and condensate pan below.
Air handler interior showing blower assembly with attached capacitor, control board and wiring above, and condensate pan below.
Outdoor condenser area showing refrigerant line set with deteriorated insulation, wall-mounted electrical disconnect, and line penetration at the wall.
Outdoor condenser area showing refrigerant line set with deteriorated insulation, wall-mounted electrical disconnect, and line penetration at the wall.
HVAC diagnostic instrument photographed during the service visit.
HVAC diagnostic instrument photographed during the service visit.
Condenser control compartment showing run capacitors, contactor, circuit board, and connected wiring harnesses with wire nuts.
Condenser control compartment showing run capacitors, contactor, circuit board, and connected wiring harnesses with wire nuts.
HVAC return air filter with black frame held in front of the air handler cabinet.
HVAC return air filter with black frame held in front of the air handler cabinet.
Diagnostic instrument display shows 59.4 °F.
Diagnostic instrument display shows 59.4 °F.
Condensate drain line discharges water into a red catch pan beside insulated refrigerant lines outside the unit.
Condensate drain line discharges water into a red catch pan beside insulated refrigerant lines outside the unit.
Indoor air handler in a closet with refrigerant lines, condensate drain, warning labels, and return grille visible.
Indoor air handler in a closet with refrigerant lines, condensate drain, warning labels, and return grille visible.
HVAC diagnostic instrument photographed during the service visit.
HVAC diagnostic instrument photographed during the service visit.
Blower motor run capacitor mounted on the housing, labeled 20 μF ±5% 450VAC, with mounting strap and surface dust.
Blower motor run capacitor mounted on the housing, labeled 20 μF ±5% 450VAC, with mounting strap and surface dust.
HVAC diagnostic instrument photographed during the service visit.
HVAC diagnostic instrument photographed during the service visit.
HVAC diagnostic instrument photographed during the service visit.
HVAC diagnostic instrument photographed during the service visit.
— Frequently Asked

Questions about this repair

What was documented about the HVAC system?

Drain line clogged; drain pan was full of water.

Does AZ Perfect Comfort service Phoenix?

Yes. AZ Perfect Comfort services Phoenix and the greater Phoenix Metro area. Call (602) 613-3489 to schedule.

Are these repairs guaranteed?

AZ Perfect Comfort Diamond Members receive our Lifetime Repair Guarantee — if the same failure returns, the repair is on us. All other repairs are covered by our standard workmanship warranty. Ask your technician about becoming a Diamond Member to unlock the lifetime guarantee.

AC Repair & MaintenanceLearn about this HVAC serviceHVAC service in Phoenix, AZWhat we offer in your neighborhoodAll Condensate Drain Line Cleaning and Unclogging case studiesBrowse similar real repairsAll repairs in PhoenixReal case studies in your areaAll repair case studiesEvery published repair we’ve documentedComfort Club membershipPriority service and scheduled maintenanceLifetime Repair GuaranteeEvery eligible repair backed for lifeHVAC financing optionsPayment plans for larger projectsAbout AZ Perfect ComfortFamily-run Phoenix HVAC since day one
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