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Service Visit · Peoria

Thermostat Low-Voltage Wire Replacement in Peoria — December 2024

CompletedDecember 10, 2024
TechnicianBen
Service AreaPeoria
Equipment AgeHeat pump: about 15 years old
Visit Invoice Total$800.40
Call (602) 613-3489
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Documented ServiceFindings supported by service notes
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AZ Perfect Comfort — Our Work
Reported by the Homeowner
The homeowner asked me to address thermostat wiring issues and complete a heating maintenance visit.
Peoria homeowner · December 10, 2024
The Report

What the homeowner told us

The homeowner asked me to address thermostat wiring issues and complete a heating maintenance visit.

Findings & Work Performed

What Ben documented during the visit

I reran the thermostat wire and secured all connections at the thermostat and furnace control board. I completed the Comfort Club heating maintenance checklist and cleaned and inspected the heating components.

The Verification

Verification performed

I verified proper thermostat communication and confirmed the system started, ran, and shut down correctly. I checked temperature rise and safety controls and everything operated within normal range.

— Related Services

How this repair fits into our Phoenix HVAC service

This repair is one example of the Thermostats work AZ Perfect Comfort performs across Peoria, AZ. You can browse every case study we have published for this type of work in the Thermostat Low-Voltage Wire Replacement case studies archive. Homeowners who join our Comfort Club maintenance membership get every eligible repair backed by our Lifetime Repair Guarantee. For larger repairs and replacements, financing options are available for qualifying projects.

— Parts & Work Performed

Exactly what was installed

ItemDescriptionQtyPrice
EAC-215 Remove existing low voltage thermostat wiring and Install new thermostat wire and necessary connectors. Test system for proper operation. Certain installations may require an additional fee. 1 $470.40
DMD-1-SYSTEM Diamond Tier 1 System Perfect Comfort Club MembershipTwo Maintenance Visits Per Year.26 Point Check Up20% Repair discount.No Overtime charges.Priority ServiceAND50% off service call feeEvaporator coil 1 $330.00
Visit Credit Maintenance Visit Credit 1 $-165.00
DMD-1-SYS-MH Diamond Level - Single system heating maintenance 1 $165.00
Total: $800.40
— Photo Documentation

22 photos from this repair

Every step of this repair was documented on-site by Ben.

Multimeter measures capacitance with test leads connected, displaying 40.70 µF on the HOLD screen.
Multimeter measures capacitance with test leads connected, displaying 40.70 µF on the HOLD screen.
Wall-mounted smart thermostat displays 61 degrees with cooling set to 78 and heating set to 66.
Wall-mounted smart thermostat displays 61 degrees with cooling set to 78 and heating set to 66.
Clamp meter displays 0.58 A on the conductor, with meter leads connected but not measuring voltage.
Clamp meter displays 0.58 A on the conductor, with meter leads connected but not measuring voltage.
Digital manifold gauge on an outdoor condenser shows high-side pressure at 555 psi while measuring R410A system pressures and temperatures.
Digital manifold gauge on an outdoor condenser shows high-side pressure at 555 psi while measuring R410A system pressures and temperatures.
Contactor with multiple low-voltage and line-voltage wires connected inside the condenser control compartment, showing screw terminals and wiring colors.
Contactor with multiple low-voltage and line-voltage wires connected inside the condenser control compartment, showing screw terminals and wiring colors.
Digital thermometer clipped to metal duct shows a surface temperature of 72.9 °F.
Digital thermometer clipped to metal duct shows a surface temperature of 72.9 °F.
Air handler cabinet interior with new low-voltage thermostat wire routed through the insulated compartment and access panel opening.
Air handler cabinet interior with new low-voltage thermostat wire routed through the insulated compartment and access panel opening.
Digital thermostat displays indoor temperature of 61 degrees with cooling set to 78 and heating set to 66.
Digital thermostat displays indoor temperature of 61 degrees with cooling set to 78 and heating set to 66.
Clamp meter displays 4.35 A inrush current on the circuit under test during air conditioning repair.
Clamp meter displays 4.35 A inrush current on the circuit under test during air conditioning repair.
Clamp meter display shows 5.23 A on the clamped conductor, with test leads connected and HVAC equipment in background.
Clamp meter display shows 5.23 A on the clamped conductor, with test leads connected and HVAC equipment in background.
Rooftop package air conditioning unit on a flat roof, with electrical disconnect and conduit visible beside the cabinet.
Rooftop package air conditioning unit on a flat roof, with electrical disconnect and conduit visible beside the cabinet.
Open duct interior with a single low-voltage wire hanging through the vent opening, showing dust accumulation on surrounding surfaces.
Open duct interior with a single low-voltage wire hanging through the vent opening, showing dust accumulation on surrounding surfaces.
Digital thermometer displays 93.3°F while measuring air temperature inside the HVAC duct or plenum area.
Digital thermometer displays 93.3°F while measuring air temperature inside the HVAC duct or plenum area.
Rooftop packaged air conditioner on a flat roof, showing condenser cabinet, electrical disconnect box, and sealed curb flashing.
Rooftop packaged air conditioner on a flat roof, showing condenser cabinet, electrical disconnect box, and sealed curb flashing.
Technician hand slides a pleated air filter into a return grille, showing proper orientation and clean filter media.
Technician hand slides a pleated air filter into a return grille, showing proper orientation and clean filter media.
Digital thermometer shows 55.5 °F with the probe inserted into a hole on the HVAC cabinet.
Digital thermometer shows 55.5 °F with the probe inserted into a hole on the HVAC cabinet.
Rooftop packaged air conditioning unit on a flat roof, showing condenser fan grille, weathered panels, and electrical conduit connections.
Rooftop packaged air conditioning unit on a flat roof, showing condenser fan grille, weathered panels, and electrical conduit connections.
Clamp meter displays 1.15 A AC on a clamped conductor, with test leads inserted but not in use.
Clamp meter displays 1.15 A AC on a clamped conductor, with test leads inserted but not in use.
Condenser cabinet interior showing dual-run capacitor with connected wiring and handwritten note reading 45/5 μF on the panel.
Condenser cabinet interior showing dual-run capacitor with connected wiring and handwritten note reading 45/5 μF on the panel.
Evaporator coil inside an air handler cabinet, showing clean aluminum fins and surrounding sheet-metal interior surfaces.
Evaporator coil inside an air handler cabinet, showing clean aluminum fins and surrounding sheet-metal interior surfaces.
Weatherproof electrical disconnect box mounted on rooftop near HVAC ductwork with conduit entering from both sides.
Weatherproof electrical disconnect box mounted on rooftop near HVAC ductwork with conduit entering from both sides.
Digital multimeter displays 5.00 V while measuring with red and black probes attached to the meter.
Digital multimeter displays 5.00 V while measuring with red and black probes attached to the meter.
— Frequently Asked

Questions about this repair

What was the problem with the AC system in this Peoria repair?

The homeowner reported thermostat control issues, and the technician found the low-voltage thermostat wire needed to be rerun and replaced. He completed the rewiring to restore proper thermostat communication and also performed scheduled heating maintenance.

Does AZ Perfect Comfort service Peoria?

Yes. AZ Perfect Comfort services Peoria and the greater Phoenix Metro area, including same-day repairs like this one. Call (602) 613-3489 to schedule.

Are these AC repairs guaranteed?

AZ Perfect Comfort Diamond Members receive our Lifetime Repair Guarantee — if the same failure returns, the repair is on us. All other repairs are covered by our standard workmanship warranty. Ask your technician about becoming a Diamond Member to unlock the lifetime guarantee.

ThermostatsLearn about this HVAC serviceHVAC service in Peoria, AZWhat we offer in your neighborhoodAll Thermostat Low-Voltage Wire Replacement case studiesBrowse similar real repairsAll repairs in PeoriaReal case studies in your areaAll repair case studiesEvery published repair we’ve documentedComfort Club membershipPriority service and scheduled maintenanceLifetime Repair GuaranteeEvery eligible repair backed for lifeHVAC financing optionsPayment plans for larger projectsAbout AZ Perfect ComfortFamily-run Phoenix HVAC since day one
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