The Report
What the homeowner told us
Thermostat goes blank and keeps rebooting when set to cooling, and the system never turns on.
Repair · Peoria
Low-Voltage Wiring Repair at Condenser in Peoria — March 2025
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Certified HVAC DiagnosisLicensed technicians, real data
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Documented ServiceFindings supported by service notes
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Reported by the Homeowner
Thermostat goes blank and keeps rebooting when set to cooling, and the system never turns on.
Peoria homeowner · March 26, 2025
Findings & Work Performed
What Mike documented during the visit
Rodent-damaged low-voltage wires at the condenser causing a likely short and thermostat rebooting.
Repaired damaged low-voltage wires at the condenser.
The Verification
Verification performed
System is working properly after repair.
— Related Services
How this repair fits into our Phoenix HVAC service
This repair is one example of the AC Repair & Maintenance work AZ Perfect Comfort performs across Peoria, AZ. You can browse every case study we have published for this type of work in the Low-Voltage Wiring Repair at Condenser case studies archive. Homeowners who join our Comfort Club maintenance membership get every eligible repair backed by our Lifetime Repair Guarantee. For larger repairs and replacements, financing options are available for qualifying projects.
— Parts & Work Performed
Invoiced parts and work
Invoice descriptions identify billed scope. The service notes above document completed work and any recorded verification.
| Item | Description | Qty | Price |
|---|---|---|---|
| Minor repair of low-voltage or high-voltage wiring; inspected other wiring and electrical connections for safe operation. | 1 | $267.20 | |
| Membership plan: two maintenance visits per year and related benefits. | 1 | $27.50 | |
| Service call fee waived with paid repair during business hours. | 1 | $-49.98 | |
| Trip charge for travel; waived with paid repair during normal business hours. | 1 | $49.98 |
Total: $294.70
— Photo Documentation
6 photos from this repair
Photos recorded on-site by Mike during this service visit.
— Frequently Asked
Questions about this repair
What was documented about the HVAC system?
Rodent-damaged low-voltage wires at the condenser causing a likely short and thermostat rebooting.
Does AZ Perfect Comfort service Peoria?
Yes. AZ Perfect Comfort services Peoria and the greater Phoenix Metro area. Call (602) 613-3489 to schedule.
Are these repairs guaranteed?
AZ Perfect Comfort Diamond Members receive our Lifetime Repair Guarantee — if the same failure returns, the repair is on us. All other repairs are covered by our standard workmanship warranty. Ask your technician about becoming a Diamond Member to unlock the lifetime guarantee.
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— Same Problem At Your Home?
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AZ Perfect Comfort has served Peoria and greater Phoenix with same-day HVAC diagnostics and repair. Diamond Members get every repair backed by our Lifetime Repair Guarantee.