The Report
What the homeowner told us
Heating isn't working.
Service Visit · Moon Valley
Ecobee 3 Smart Thermostat Replacement in Moon Valley — December 2024
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Certified HVAC DiagnosisLicensed technicians, real data
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Documented ServiceFindings supported by service notes
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Reported by the Homeowner
Heating isn't working.
Moon Valley homeowner · December 16, 2024
Findings & Work Performed
What Garrett documented during the visit
I removed the old thermostat and installed a new Ecobee thermostat. I verified correct wiring, secured the base, and completed setup and configuration.
The Verification
Verification performed
I tested heating and cooling calls from the new thermostat and confirmed the system cycled on correctly. I checked temperature response and ensured the app and on-screen controls worked as expected.
— Related Services
How this repair fits into our Phoenix HVAC service
This repair is one example of the Thermostats work AZ Perfect Comfort performs across Phoenix, AZ. You can browse every case study we have published for this type of work in the Ecobee 3 Smart Thermostat Replacement case studies archive. Homeowners who join our Comfort Club maintenance membership get every eligible repair backed by our Lifetime Repair Guarantee. For larger repairs and replacements, financing options are available for qualifying projects.
— Parts & Work Performed
Exactly what was installed
| Item | Description | Qty | Price |
|---|---|---|---|
| TS-122 | Remove existing thermostat and install a new Ecobee 3 Smart Wi-Fi enabled programmable thermostat with phone app capabilities. Test all system operations and ensure connectivity to phone app. | 1 | $275.00 |
| TRIP-100 | Trip Charge for AZ Perfect Comfort to travel to customer homeCharge is waived with paid repair during normal business hours. | 1 | $99.95 |
| DIS-Standard-100 | Charge is waived with any performed and paid repair or service during normal business hours 7am to 5pm. | 1 | $-99.95 |
Total: $275.00
— Photo Documentation
7 photos from this repair
Every step of this repair was documented on-site by Garrett.
— Frequently Asked
Questions about this repair
What was the problem with the AC system in this Moon Valley repair?
The homeowner reported a faulty thermostat in Moon Valley. The technician replaced the Ecobee 3 smart thermostat and verified proper operation of the HVAC system.
Does AZ Perfect Comfort service Moon Valley?
Yes. AZ Perfect Comfort services Moon Valley and the greater Phoenix Metro area, including same-day repairs like this one. Call (602) 613-3489 to schedule.
Are these AC repairs guaranteed?
AZ Perfect Comfort Diamond Members receive our Lifetime Repair Guarantee — if the same failure returns, the repair is on us. All other repairs are covered by our standard workmanship warranty. Ask your technician about becoming a Diamond Member to unlock the lifetime guarantee.
— Related Repairs
More real repair case studies from AZ Perfect Comfort
— Same Problem At Your Home?
Let's get your home feeling "just right" again.
AZ Perfect Comfort has served Moon Valley and greater Phoenix with same-day HVAC diagnostics and repair. Diamond Members get every repair backed by our Lifetime Repair Guarantee.