The Report
What the homeowner told us
System is not cooling the home. The temp is 83 in the house and it is set to 78.
Service Visit · Anthem
ECM Condenser Fan Motor Replacement in Anthem — July 2025
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Certified HVAC DiagnosisLicensed technicians, real data
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Documented ServiceFindings supported by service notes
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Reported by the Homeowner
System is not cooling the home. The temp is 83 in the house and it is set to 78.
Anthem homeowner · July 26, 2025
Findings & Work Performed
What Ben documented during the visit
I replaced the condenser fan motor and installed it with the correct wiring and mounting. I inspected the fan capacitor and ensured it matched the new motor’s specifications.
The Verification
Verification performed
I restored power and confirmed the condenser fan started smoothly and ran with normal amp draw. I verified proper airflow over the coil and confirmed the system was cooling before I left.
— Related Services
How this repair fits into our Phoenix HVAC service
This repair is one example of the AC Repair & Maintenance work AZ Perfect Comfort performs across Anthem, AZ. You can browse every case study we have published for this type of work in the ECM Condenser Fan Motor Replacement case studies archive. Homeowners who join our Comfort Club maintenance membership get every eligible repair backed by our Lifetime Repair Guarantee. For larger repairs and replacements, financing options are available for qualifying projects.
— Parts & Work Performed
Exactly what was installed
| Item | Description | Qty | Price |
|---|---|---|---|
| TRIP-100 | Trip Charge for AZ Perfect Comfort to travel to customer homeCharge is waived with paid repair during normal business hours. | 1 | $99.95 |
| DIS-Standard-100 | Charge is waived with any performed and paid repair or service during normal business hours 7am to 5pm. | 1 | $-99.95 |
| CFM-ECMU | Remove the existing fan motor on the outdoor unit. Install new ECM universal fan motor and existing fan blade and test all operations.Benefits: Increased energy savingsQuiet start and operationNo capa | 1 | $1,325.00 |
Total: $1,325.00
— Photo Documentation
7 photos from this repair
Every step of this repair was documented on-site by Ben.
— Frequently Asked
Questions about this repair
What was the problem with the AC system in this Anthem repair?
The homeowner in Anthem reported the outdoor unit’s fan not running properly. The technician found the ECM condenser fan motor had failed and replaced it to restore normal condenser airflow and cooling performance.
Does AZ Perfect Comfort service Anthem?
Yes. AZ Perfect Comfort services Anthem and the greater Phoenix Metro area, including same-day repairs like this one. Call (602) 613-3489 to schedule.
Are these AC repairs guaranteed?
AZ Perfect Comfort Diamond Members receive our Lifetime Repair Guarantee — if the same failure returns, the repair is on us. All other repairs are covered by our standard workmanship warranty. Ask your technician about becoming a Diamond Member to unlock the lifetime guarantee.
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— Same Problem At Your Home?
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AZ Perfect Comfort has served Anthem and greater Phoenix with same-day HVAC diagnostics and repair. Diamond Members get every repair backed by our Lifetime Repair Guarantee.